¿Qué dicen nuestros clientes?
IAN WILLIAM ROOKS dejó una reseña el 09/01/2024
Love this hotel
Our third Christmas and new year there and already booked 2024 for Christmas and new year. Lovely hotel, rooms kept very clean, nothing too much trouble for any members of staff. Food and entertainment improved since last year. Booked again for a quick break in June
Hotel Riudor respondió a esta reseña. Ver la respuesta.
Dear Ian, thank for choosing to celebrate another Christmas and New Year with us in the Hotel Riudor. As returning guests your feedback is invaluable to us and so it is great to hear that once again we did not disappoint. It is even better to hear that you have already booked again for this year and we look forward to seeing you again in June. Kind Regards, MedPlaya Hotels Benidorm
Royston Cory dejó una reseña el 08/01/2024
Best Hotel in benidorm
Hotel and staff first class Excellent food Location A1
Hotel Riudor respondió a esta reseña. Ver la respuesta.
Dear Royston, it is encouraging to hear that you think the Hotel Riudor is the best hotel in Benidorm. Thank you for sharing your thoughts with us, we hope to see you again soon. Kind Regards, MedPlaya Hotels Benidorm
Sandra Bexfield dejó una reseña el 07/01/2024
Shame about entertainment
Hotel spotless..staff helpful and friendly. Food OK nothing to write home about. Entertainment poor..if the entertainment guy would get off his phone and interact a bit more with guests it may be helpful definitely needs looking into or a replacement found!!
Hotel Riudor respondió a esta reseña. Ver la respuesta.
Dear Sandra, thank you for taking a moment to post your thoughts about the Hotel Riudor. We are sorry to hear that you felt the entertainment was lacking and that improvements could be made. We appreciate your feedback and hope that you would still consider returning again in the future. Kind Regards, MedPlaya Hotels Benidorm
TRACY NILES dejó una reseña el 06/01/2024
Excellent stay at the Riudor
Stayed at the Riudor many times over the years so we decided to go again for Christmas and New Year, Thoroughly enjoyed it, until other guests came in from another hotel which had to close. Especially One couple who were two ladies they where just out to cause trouble and ruin everyone’s evening on a night time when the entertainment was on. The main lady of the two would shout out stupid remarks in a very high pitch voice so she was noticed, everyone was fed up with them. They were vaping at the table and one of the other guests asked her to stop as the smell was horrible, she even assaulted another holiday guest in the toilet New Year’s Eve, it was never ending They were reported many times to management, but this didn’t stop them, so they just carried on trying to ruin people’s holidays. Im not going let this ruin any future holidays we have booked at the Riudor, as we really like staying at the hotel but if they are there next year then I won’t be returning. Apart from the above all the staff, especially the Bar staff are amazing in this hotel. The food is sometimes repetitive and sometimes not very hot, but if you don’t mind using the microwave then there is one to use. I think there could be improvement on the food We will be returning in the summer!!
Hotel Riudor respondió a esta reseña. Ver la respuesta.
Dear Tracy, thank you for taking the time to share your review regarding your recent holiday with us at the Hotel Riudor. We are sorry to hear that the behaviour of some other guests impacted on the enjoyment of your holiday and we aplogise for any inconvenience caused. We hope that on your next visit we can try and change some of your opinions and restore your faith in the Hotel Riudor. Kind Regards, MedPlaya Hotels Benidorm
DEREK ALAN WEBB dejó una reseña el 06/01/2024
Overall very good
Very good overall have stayed there several time over the last 10 years will be back again in February
Hotel Riudor respondió a esta reseña. Ver la respuesta.
Dear Derek, thank you for choosing to return to stay with us once again at the Hotel Riudor. We are pleased that once again you enjoyed another good stay and we look forward to seeing you again in February. Kind Regards, MedPlaya Hotels Benidorm
JULIETTE EILEEN BARNETT dejó una reseña el 04/01/2024
Xmas break
Hotel excellent as always Staff great Just a few rowdy guests that spoiled it for many others
Hotel Riudor respondió a esta reseña. Ver la respuesta.
Dear Juliette, we are delighted that you enjoyed your Xmas Break with us at the Hotel Riudor. Thank you for taking a moment to share your comments with us. We hope to have the opportunity to welcome you back again soon. Kind Regards, MedPlaya Hotels Benidorm
Angela Crowther dejó una reseña el 29/12/2023
Above & Beyond
Booked this through the Medplaya website at short notice. We had a slight issue with the free transfer offer, which on arrival, was compensated beyond any expectation. The whole xmas experience in the hotel, for us, was exceptional with the staff throughout the hotel, helpful & friendly. Our only criticism, the minority of guests treating the staff like st, its a pity the staff cant leave reviews on guests. Thank you for a wonderful week....
Hotel Riudor respondió a esta reseña. Ver la respuesta.
Dear Angela, "Above & Beyond we are delighted that this is what you thought about your stay with us at the Hotel Riudor. Thank you for your kind comments, we hope to see you back again soon. Kind Regards, MedPlaya Hotels Benidorm
Maureen Stonehouse dejó una reseña el 24/12/2023
Gorgeous hotel
We have stayed at the Riudor many many times and and will stay again. Food was ok , but not very warm Shower perfect but for disabled there needs to be another hand rail towards the entrance Maybe increase the size of the dressing gowns Everything else wonderful. See you 2024 M Stonehouse
Hotel Riudor respondió a esta reseña. Ver la respuesta.
Hi, Maureen Thank you for your loyalty and feedback! We're glad to hear you enjoyed your stay overall. Your suggestions regarding the food temperature, shower accessibility, and dressing gowns size are duly noted. We appreciate your continued patronage and look forward to welcoming you back. Kind Regards
AGUSTÍN SANTANA dejó una reseña el 12/12/2023
Promete mucho más de lo que ofrece
Para empezar, en la web te dicen que te regalan una botella de vino al reservar, pero no es cierto. Está muy orientado al público extranjero, sobretodo alemanes e ingleses, mayores de 60 años. Por tanto, si eres joven, seguro te aburrirás.
Hotel Riudor respondió a esta reseña. Ver la respuesta.
Hola, Agustín Gracias por compartir su experiencia sobre su reciente estancia. El obejtivo del personal y de la animación del hotel es garantizar una experiencia satisfactoria para nuestros huéspedes, sin importar su edad o nacionalidad. Lamentamos mucho si no se pudo cumplir en su caso, así como cualquier confusión con respecto a la botella de vino en su reserva. No obstante, esperamos que haya disfrutado de sus vacaciones en Benidorm. Saludos cordiales
FRANK SALT BONNAR dejó una reseña el 28/11/2023
nice but could be better
i have stayed here a week for the last 4 years since it has been refurbished it is spotless clean staff work very hard never stop location is perfect for nightlife if you like that thing as can be noisy sometimes late at night only negative is the entertainment i think the singers practice the same old songs never changes i was born in the sixties like a lot of the music that era but maybe a little bit more modern songs would help or even put a comedian on as it’s a adult hotel only anyway a bit more variety would help
Hotel Riudor respondió a esta reseña. Ver la respuesta.
Hi, Frank thank you for sharing your comments about your stay with us. We are pleased that the hotel met your overall expectations. We greatly appreciate your feedback on the location, food, and staff. Your comments regarding the entertainment have been duly noted and will be forwarded to the relevant departments. We hope to welcome you back in our hotel. Kind Regards