¿Qué dicen nuestros clientes?

ROBERT ROBERTSON dejó una reseña el 12/10/2023

Another Great Stay

Our 15 th visit and one of the best. Staff still great especially the young man in showbar, quick efficient, but a terrible singer. To our shame never got his name but will rectify it in December. Great to see Toni back behind the bar as well. Hotel well up and running after Covid and certainly the friendliest with staff and customers. Also great to see the sunbed situation sorted now, no stupid queuing at pool door waiting for admittance at 9 am JuneJuly, was a nightmare with 50 people crammed into a small hallway. Entry now allowed after cleaners and maintenance finish up, allowing for a leisurely entry to pool area. Food was fine, only down side was entertainment on some nights, Jill Ryan, and Joe Kerr were fine even the ABBA Show was good, but some night it was dire. Get back the good acts like Mathew Fisher. That apart a great holiday and we will be back at December and considering another 3 visits next year, because we love the Riudor.

Hotel Riudor respondió a esta reseña.

Dear Robert,  Thank you for choosing the Riudor for your 15th visit! It's lovely to hear that this visit was one of the best. We greatly appreciate the time you have taken to share your experience. We take notes regarding the entertainment. We're looking forward to welcoming you back in December.  Kind Regards.  

P8867 dejó una reseña el 04/10/2023

Excellent as per usual

This was our 3rd time at the Riudor and once again it was brilliant.Right from when I contacted the call centre,the quick response and dealing with My queery. Fantastic thank you Lisa. Everyone of the hotel staff are excellent.They are so friendly and polite I could go on about the hotel Anyway great hotel See you soon Gracias

Hotel Riudor respondió a esta reseña.

Dear Guest, Thank you for choosing to return to stay with us once again at the Hotel Riudor and for taking the time to share your thoughts with us.  As returning guests you comments are invaluable to us and so we are delighted that you enjoyed another good holiday.  We hope to see you back again soon!  Kind Regards, MedPlaya Hotels Benidorm

JEAN JACQUES VIANES dejó una reseña el 29/09/2023

Hôtel Riudor

Merveilleuses vacances passées au sein de votre établissement Tout était parfait Le personnel ainsi que les animateurs sont excellents Merci pour tout

Hotel Riudor respondió a esta reseña.

Cher Jean Jaques, Nous vous remercions infiniment d'avoir pris le temps de partager votre expérience avec nous. Nous sommes ravis d'apprendre que vous avez passé des vacances merveilleuses dans notre établissement et que tout était parfait pour vous. C'est un immense plaisir de savoir que vous avez apprécié le professionnalisme de notre personnel et de nos animateurs. Merci de nous avoir choisis pour vos vacances. Nous espérons avoir le plaisir de vous accueillir à nouveau dans le futur. Bien à vous,  Hoteles MedPlaya Benidorm

SHARON ELIZABETH HUNTER dejó una reseña el 26/09/2023

Riudor Brillant hotel

Fantastic stay in hotel all bar staff amazing lovely cocktails ???? rooms lovely & clean & Sylvia are cleaner very pleasant restaurant & food excellent entertainment fine always got bit off fun & laugh great stay thanks be back again

Hotel Riudor respondió a esta reseña.

Hello Sharon, thank you for taking the time to share your review of the Hotel Riudor.  It is great to hear that you enjoyed a fantastic stay and particularly liked the service you received from the staff.  We hope to have the opportunity to welcome you back again soon to the Riudor.  Kind regards, MedPlaya Hotels Benidorm

BARRY VAUGHAN dejó una reseña el 19/09/2023

Holiday

Stayed at the Ruidor Hotel for the past 10 years .Excellent location very clean you are welcomed from the very start of your holiday until the day you leave.All the staff work so very hard Reception. cleaners. kitchen staff. Bar staff.maintenance staff.rooms cleaned daily. We were on the AI Premium and this time the John smiths was included which was great unfortunately the WKD Blue wasnt .I think all drinks on the premiun should be free. We will return next year great Hotel and all theStaff????????????????????????????????????????????????

Hotel Riudor respondió a esta reseña.

Hello Barry, thank you for choosing to return to stay with us once again at the Hotel Riudor.  As returning guests it is great to hear you enjoyed another good holiday with us and continue to enjoy what the hotel has to offer.  Many thanks for posting your review we hope to see you back again soon at the Riudor.  Kind Regards, MedPlaya Hotels Bendidorm

JOHN HECTOR DONALD MENZIES dejó una reseña el 19/09/2023

Excellent hotel

Very good hotel right in the centre of all the entertainment you can spend all day in hotel no problem

Hotel Riudor respondió a esta reseña.

Hello John, Thank you for taking the time to share your thoughts regarding your recent stay with us.  It is great to hear you the found the Riudor to be an excellent hotel and really like the location as it is in the centre of everything.  We hope to get the opportunity to welcome you back again soon.  Kind Regards, MedPlaya Hotels Benidorm

GLORIA OMARA dejó una reseña el 17/09/2023

rules.

i have been coming to this hotel for over 25yrs, and would go no were else, but the only thing is that some of the young ones have no respected for the hotel rules by drinking and smoking in and around the pool area , we use to come June and august September time but have changed it to march and October . But overall the staff are the best, kind helpful hard working , and lets not for get the cleaners who also work very hard, the entertainment in the evenings have not been as good as other years could do with more singers like it use to have, Norbey the Entertainer is very good and lets hope he stays as we have had so many changes over the years, just one thing bathroom lighting not very good , but we still keep coming back ,

Hotel Riudor respondió a esta reseña.

Hello Gloria, thank you for sharing your thoughts regarding your lastest stay with us at the Hotel Riudor.  As returning guests your comments mean a lot to us and we shall make sure that they are passed on for you.  We do hope that despite some issues during your recent holiday that this will not deter you from returning again in the future.  Kind Regards, MedPlaya Hotels Benidorm

AUDREY HOSKIN dejó una reseña el 16/09/2023

Hotel

Hi we have just returned from Benidorm staying in the riudor you can’t fault the staff and the hotel was very clean and comfortable beds .this is our 3rd time staying there I think the food wasn’t has good has before but there was a good choice . The biggest thing we were upset about was the fact that people put there towels on sun beds and then don’t use them so then we can’t get a sun bed either o think the hotel needs to address the problem I did mention it at reception and they said they new other than that a brilliant stay

Hotel Riudor respondió a esta reseña.

Hello Audrey,  Thank you for choosing to return to stay with us again at the Hotel Riudor and for taking a minute to update us on your latest holiday.  We are pleased that overall you enjoyed your time again at the hotel but you felt some areas could be improved on.  Your comments and feedback are important to us as they help us to monitor how we are performing as a hotel.  We do hope that you woud still consider returning to stay with us again in the future.  Kind Regards, MedPlaya Hotels

Gillian Wright dejó una reseña el 14/09/2023

Disappointing Stay

The hotel is good …good choice of food …Comfortable bedrooms ….Unfortunately the position of our bedroom looking over the “strip” was a nightmare we had no sleep what so ever from all the outside noise until early hours of the morning …Benidorm hotels are now very expensive…so having very little sleep for 2 nights is not acceptable….Also all the sunbeds are taken up by people putting down their towels by 9.30am and leaving the sunbeds most of the day ….Sorry would not stay again

Hotel Riudor respondió a esta reseña.

Hello Gillian, we are very sorry to hear you had a disappointing stay with us at the Hotel Riudor.  Unfortunately due to the location of the hotel we are right in the centre of all the bars and clubs.  Many people choose the hotel because of the central location.  The reception will always do all they can to move anyone who has any problems.  We hope to be able to welcome you back to another of our hotels in the future.  Kind Regards, MedPlaya Hotels Benidorm

CARMEN ZAPATA FUENTES dejó una reseña el 12/09/2023

Buen hotel

En general todo bien, las camas muy cómodas y el desayuno fabuloso, lo único que he echado en falta ha sido más luz en el cuarto de baño, está algo en penumbra para poder maquillarse o rasurarse la barba, etc… el baño es un lugar que debería de estar bien iluminado.

Hotel Riudor respondió a esta reseña.

Hola Carmen, Agradecemos su reseña y sus comentarios sobre su estancia en Hotel Riudor. Nos complace saber que en general tuvo una experiencia positiva y que encontró las camas cómodas y el desayuno fabuloso.Lamentamos saber que ha tenido dificultades con la iluminación del cuarto de baño. Esperamos darle la bienvenida nuevamente en el futuro.  Saludos cordiales, Hoteles MedPlaya Benidorm

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