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SANTIAGO GARCÍA SÁNCHEZ dejó una reseña el 11/07/2024

Comodidad para toda la familia. English required.

Un hotel ideal para desconectar y disfrutar de unos días de descanso. Muy buenas habitaciones, buena limpieza, comida por encima de lo habitual, recomendable el régimen de todo incluido. La animación es la esperada en este tipo de hoteles pero centrada, claro está, a un público predominantemente angloparlante.

Hotel Flamingo Oasis respondió a esta reseña.

Estimado Santiago, Muchas gracias por compartir su experiencia con nosotros. Nos alegra que haya pasado una buena estancia en familia con nosotros y esperamos poder darle de nuevo la bienvenida a nuestro hotel.   Saludos cordiales, Hoteles MedPlaya Benidorm

Nicholas Harris dejó una reseña el 04/07/2024

Flamingo Oasis:- a truly great hotel.

My parents and I stayed here from 220624 to 020724 for my mother’s 80th birthday. The hotel is my parents favourite in Benidorm and this was their 14th visit and my first. My parents normally stay here in late September October, or in April early May so they were interested in seeing what it was like in mid summer, and there were some differences which I will explain as I go along. Firstly, the hotel was spotlessly clean apart from the adult sun lounge which had been neglected and not cleaned I took photos which I can share if necessary, this was disappointing as my parents told me that whenever they have been here previously it was always very clean. The rooms are always clean and very comfortable with lots of soap, shampoo, there was a complimentary red wine and water on arrival. One of the biggest positives for me was the staff, they are so friendly and eager to help. Anything we asked for was done without question - truly superb Customer Service. In particular a big thanks to Augustin and his staff for looking after my mother and making her feel very special on her 80th birthday! The biggest positive for us was the food, it was just awesome. The choice and quality was just amazing. There was always something available too outside of main restaurant hours, the pool bar serves burgers, hot dogs, chicken nuggets, etc during the afternoon which we used every day when we returned from our daily afternoon walk. Unfortunately for us, the only major negative was the entertainment, normally in the Autumn, Winter & early Spring the entertainment is obviously indoors & mostly adult based with some quality shows, with a alternative entertainment provided in the piano bar. However we didn’t realise that in the peak season the entertainment moves outdoors around the pool, with the piano bar closed and is about 80 focused on children & families. We didn’t realise there would be so many children there during our stay as it was still school term but we didn’t want to sit around the pool with families and kids running around everywhere so we sat on the terrace above but it wasn’t possible to hear the shows sufficiently well enough to enjoy. There were some good performances for adults The Blue Brothers and The Greatest Showman but in general the entertainment was very disappointing from our point of view, for example, there was a family type quiz with parents & children running around the stage at 10pm in the evening, when we thought the entertainment should be far more adult based by that time of night. Every night there was karaoke billed for 11:30pm but this almost never happened as the families normally took their children to bed and everything closed down. One final negative, when my parents stayed at the hotel previously 2019 free drinks were available on the all inclusive package right up until midnight but now only 11pm, again disappointing. In summary, this is a great hotel with tremendous Staff, Customer Service and outstanding food, but the entertainment and other adult facilities appear to be neglected in preference for family and children during the summer peak season. If we come in peak Summer season again, we will make sure we stay at an adult only hotel. However, my parents will return to the Flamingo Oasis in the winter months again when hopefully their experience will be the same as it always has been in the past.

Hotel Flamingo Oasis respondió a esta reseña.

Dear Nicholas, thank you for taking the time to share your thoughts regarding your recent stay with us at the Flamingo Oasis.  We are delighted that your mother liked her birthday celebrations and that all the staff made her special day an enjoyable one.  We are sorry that on this occasion the entertainment did not meet with your expectations and we do appreciate all of your comments and feedback. We hope that when your parents return again in the winter months they will feel as comfortable as they normally do.  Kind Regards, MedPlaya Hotels Benidorm

Guy Haelterman dejó una reseña el 11/06/2024

Weekje uitrusten

Club room is voor ons de max. Met topservice

Hotel Flamingo Oasis respondió a esta reseña.

Hoi Guy,We zijn blij dat u een geweldig verblijf bij ons in de Flamingo Oasis heeft gehad en dat u vooral tevreden bent over onze Clubfaciliteiten. Bedankt voor het achterlaten van uw recensie. Met vriendelijke groeten, MedPlaya Hotels Benidorm

Terence Doherty dejó una reseña el 26/05/2024

Good Hotel

Stayed here for 5 nights in May. The only fault we experienced was the evening entertainment in the piano bar has been reduced to about 45mins, in fact one night there was no entertainment and the following night a singer was on for 35 mins. Other that that the hotel is good, would be great if they returned to the original entertainment times in the piano bar.

Hotel Flamingo Oasis respondió a esta reseña.

Hi Terence, Thank you for your feedback. Your comments are of the utmost importance to us as they help us to improve. We are glad that you had an enjoyabl stay and we hope to see you again soon.   Kind regards, MedPlaya Hotels Benidorm

Juan Angel Conejero dejó una reseña el 24/05/2024

Estancia en Flamingo Oasis Benidorm

Hotel con buenas instalaciones y atención del personal muy buena, pero si eres español recomiendo no ir. Está totalmente enfocado al mercado inglés con horarios de restaurante poco usuales, piscina cerrada a las 18 horas cuando más apetece el baño y durante la estancia ningún espectáculo fue realizado en al menos castellano e inglés solo hablaban en inglés, ni siquiera avisando de que habíamos españoles entre el público.

Hotel Flamingo Oasis respondió a esta reseña.

Estimado Juan Angel, Gracias por sus comentarios sobre su estadía en el Flamingo Oasis. Nuestra meta es ofrecerles a todos nuetsro huéspedes una estancia fantastica y lamentamos que no estuvo contento con la animación ofrecida. Sus comenatrios han sido enviados a nuetsro equipo de animación.   Nos alegra que estuvo muy contento con nuestras instalaciones y con el trato recibido de todo el personal.   Saludos cotrdiales, Hoteles MedPlaya Benidorm

Francisco Sancho Sanchis dejó una reseña el 20/05/2024

Una Valenciana en Benidorm

Fran y Amparo

Hotel Flamingo Oasis respondió a esta reseña.

Estimados Fran y Amparo, Nos alegra que hayan disfrutado de su estancia en el Flamingo Oasis y esperamos poder darles nuevamente la bienvenida a nuestro hotel.   Saludos cordiales, Hoteles MedPlaya Benidorm

Steven Gain dejó una reseña el 15/05/2024

4 day getaway

Loverly hotel and we stayed in the club room First room stunk of smoke which was quickly changed and the rest of the getaway was a breeze . Off road parking is perfect for us as your right by the door . Food excellent and all staff very friendly and a great asset to the hotel . Thanks

Hotel Flamingo Oasis respondió a esta reseña.

Hi Steven, We are delighted that our hotel ticked all the boxes for your Benidorm stay. It's lovely to read that you were happy with everything from the service received by teh staff to the selection of food on the buffet. We are sorry to hear about the issue you experienced when you first arrived but we are glad that it was sorted quickly. We hope to see you soon again.   Kind regards, MedPlaya Hotels Benidorm

Steve Condon dejó una reseña el 14/05/2024

One Week Saty

Fantastic Hotel - Excellent Food - Friendly Staff We stayed in a Club Room - so avoided the kids etc - Really good room and the added bonus of the Rooftop, separate dining and Club Roombar Only bit that could be better is the Entertainment.. I appreciate that Benidorm offers a huge amount varied options.. but the hotel could do a bit better. The Piano Bar is great nobody plays it though - and the Entertainment is either too short often 45 minutes, or too late starting at 10pm - it fills up at about 8pm and nothing for 1-2 hours... We visited the main Entertainment area - but were surrounded by kids with much of the shows, music etc for families.. No probs with that and I know it is a family hotel.. All in all - I would definitely stay again am booking for September - everything is near-on perfect just the slight moan about Entertainment

Hotel Flamingo Oasis respondió a esta reseña.

Hi Steve, Thank you for taking the time to share your views with us. Your feedback is appreciated and we have forwarded your comments on to the hotel management as well as to the entertainment manager. We are pleased that you had a great time and that you particularly enjoyed the Club areas.   We look forward to seeing you again!   Kind regards, MedPlaya Hotels Benidorm

Felix Hita dejó una reseña el 06/05/2024

Hotel Flamingo

Únicamente hemos pernoctado una noche la cuál a sido muy satisfactoria lo único que no nos pareció correcto son las actividades de animación porque no todos somos ingleses y tanto los juegos como las actividades son habladas en inglés y hay que pensar en los que no deseamos hablar inglés ya que cuando visitamos su país sí no hablas su lengua eres como un cero a la izquierda. Por lo demás todo estupendo gracias

Hotel Flamingo Oasis respondió a esta reseña.

Estimado Felix, Muchas gracias por sus comentarios sobre su noche en el Flamingo Oasis. Estamos encantados que haya estado a gusto aunque no estuvo contento del todo con la animación. Hemos enviado sus comentarios al responsable de animación para que lo tenga en cuenta.   Saludos cordiales, Hoteles MedPlaya Benidorm

Charlotte Mc Carthy dejó una reseña el 01/05/2024

Lovely Hotel

This is our second time staying at this Hotel. Staff, and food were excellent. Stayed in the Club Room and this made our holiday perfect. The Roof Top Bar was lovely. Although very breezy in April. The only thing we would liked to have seen was more entertainment during the day, and the entertainmentat night was only 50 mins long in the Piano Bar. Other than that we would definitely recommend 100 percent this lovely Hotel.

Hotel Flamingo Oasis respondió a esta reseña.

Dear Charlotte, thank you for choosing to return to the Flamingo Oasis and for updating us on your latest visit.  We are pleased that overall you enjoyed another good holiday and we appreciate all of your comments and feedback.  Hopefully we will have the opportunity to welcome you back again soon.  Kind Regards, MedPlaya Hotels Benidorm

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