¿Qué dicen nuestros clientes?
Paul Daley dejó una reseña el 20/10/2024
Nice stay.
Great hotel. Food geared towards the British which was great for us. Not too far from the main strip and nice bars close by. As others have mentioned, please address the sunbed issue as they are so uncomfortable and not suitable for the older guests.
Hotel Rio Park respondió a esta reseña. Ver la respuesta.
Dear Paul, thank you for choosing the hotel Rio Park for your recent stay in Benidorm. It is good to know that overall you were pleased with the hotel and we appreciate your comments and feedback. We hope to be able to welcome you back again in the future. Kind Regards, MedPlaya Hotels Benidorm
Jon Galfarsoro dejó una reseña el 19/10/2024
Bien
La ubicación correcta y la habitación muy bien pq nos pusieron una suite. El desayuno y la cena no corresponde a la calidad qué debe tener un hotel de 4 estrellas
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Estimado JonGracias por tomarse el tiempo de compartir su experiencia con nosotros. Nos complace saber que la ubicación y la habitación estuvieron a su gusto, especialmente la suite. Lamentamos que el desayuno y la cena no hayan estado a la altura de sus expectativas. Esperamos poder recibirle nuevamente y brindarle una experiencia aún mejor. Saludos cordiales, Hoteles MedPlaya Benidorm
Elaine Jones dejó una reseña el 18/10/2024
Disappointed
All staff lovely, however the room and food was very basic, the fridge wasnt cold. The food was not good for a 4 hotel I was very dissatisfied.
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Dear Elaine, we are very sorry to hear that you were disappointed during your stay at the Rio Park and that the food was not to your liking. Your comments are important to us and we thank you for sharing them. We hope to have the opportunity to welcome you back in the future and try and change some of your opinions. Kind Regards, MedPlaya Hotels Benidorm
Elaine Campbell dejó una reseña el 18/10/2024
Nice hotel but …..
Had a short 5 day stay here, food was ok some days not so great on others. There was a lot of noise heard from our room when trying to sleep, such as doors slamming and babies crying. Hotel was clean, staff friendly however there are still selfish people reserving sunbeds in the morning with towels and chairs on them and then not turning up until late afternoon and even then sometimes not even using them it’s infuriating. Although there are signs up that towels will be removed after an hour they are not ! Please Medplaya do something about these selfish people!!
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Dear Elaine, thank you for taking the time to share your thoughts with regards to your stay with us at the Rio Park. We are pleased that overall you liked what the hotel has to offer but felt that some aspects could be improved on. Normally our life guard monitors the towels and people who try to reserve beds and will always remove them, he will also help people to locate and move beds. We apologise if this was not the case for you. Hopefully if you do choose to return again in the future we can provide you with a more satisfactory stay. Kind Regards, MedPlaya Hotels Benidorm
charlene parker dejó una reseña el 17/10/2024
Excellent Hotel
Love Rio Park hotel! Food is really good with microwave available if you like your food very hot. Plenty of choice, both at morning and evening meals. Room and hotel itself very clean and tidy. Downside is that we had asked for a low floor with pool view due to health reasons. This wasnt accommodated at check in, even after sending 2 prior emails to the hotel. However, we called back to reception and were able to get a lower floor, but no pool view, which was ok. My biggest gripe would be that the sunbeds dont have the back part that lets you select the height you wish to liesit. Apart from that, really enjoyable stay - again!! Well be back soon enough :
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Dear Charlene Thank you for choosing the Hotel Rio Park once again for your stay in Benidorm, we are pleased that overall you had another good holiday and we apologise for any inconvenience caused with the allocation of your room. Thank you for taking the time to share all of your feedback with us. We hope to see you back again soon and offer you a more satisfactory stay. Kind Regards, Medplaya Hotels Benidorm
Darren Stonehouse dejó una reseña el 16/10/2024
Value for your money.
Stayed as couples, and groups top hotel. Food fab, Sunlounngers not so. Ha. But will be going back for many years to come.
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Dear Darren, thank you for sharing your comments about the Hotel Rio Park. We are pleased that overall you were pleased with what we have to offer and we hope to see you back again soon. Kind Regards, MedPlaya Hotels Benidorm
Stephen Bennett dejó una reseña el 14/10/2024
Average Hotel
First night we were kept up all night by the sound of running water, similar to Chinese water torture. Went to reception next day and was allocated different room. But noticed they moved someone else into that room without fixing problem. Not very 4 star treatment in my opinion. Third night up all night with sound of electricity box buzzing really loud. So all in all not much sleep on 5 day break. The food was ok most of the time. Breakfast was always good. But evening hit and miss. Although pool area is massive you still get people rushing to hog su bed space and put beds really close to yours when there’s loads of space elsewhere. I know this isn’t hotels fault but people can be ignorant. Also pool area could do with a really good clean ie jet wash floor and especially the sun loungers which are rotten with muck. And really uncomfortable. Apart from this we quite enjoyed our stay ????
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Dear Stephen Thank you for sharing your feedback about the Rio Park with us. We apologise for the disturbances you encountered during your stay, especially regarding the noise issues in the rooms. We appreciate your positive remarks about breakfast and your overall enjoyment of the pool area. However, we are sorry to hear about your discomfort with the sun loungers and the cleanliness of the pool area. Your input is valuable as it helps us improve, and we hope to have the opportunity to welcome you back for a more restful and pleasant experience. Kind regards, MedPlaya Hotels Benidorm
Carol Maxwell dejó una reseña el 11/10/2024
Great Holiday
We went with our 6yr Granddaughter & she had a ball. Pool area, kids club, food & room excellent. Loads if spare sunbeds. Adult entertainment was very good & at €2.50 for a glass o vino, great value
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Dear Carol, many thanks for taking a moment to share your thoughts about your stay with us at the Rio Park. We are delighted that your granddaughter had a ball and that you all enjoyed all the services and facilities. We hope to be able to welcome you all back again soon. Kind Regards, MedPlaya Hotels Benidorm
Michelle Rivers dejó una reseña el 11/10/2024
Hotel Rio Park
Absolutely love this hotel. For me it is now my second home, it is like visiting family the staff are so lovely. The pool area is just great a little sun trap. The food is great and the entertainment is too. I will see you all soon!!
Hotel Rio Park respondió a esta reseña. Ver la respuesta.
Dear Michelle Thank you for choosing to return to stay with us once again at the Rio Park. It is great to hear that you continue to enjoy all that the hotel has to offer and you feel like it is your second home! We look forward to seeing you back again soon. Kind Regards, MedPlaya Hotels Benidorm
Victoria Megan Towers dejó una reseña el 07/10/2024
Lovely Hotel
Excellent hotel, can not fault the staff friendliness, cleanliness with a good selection of food to suit everyone and very good entertainers.
Hotel Rio Park respondió a esta reseña. Ver la respuesta.
Dear Victoria, thank you for taking a moment to share your comments about the Hotel Rio Park. We are delighted that you enjoyed all that we have to offer and hope to see you again soon. Kind Regards, MedPlaya Hotels Benidorm