¿Qué dicen nuestros clientes?

JOHN DAVIES dejó una reseña el 21/10/2023

John Davies

This is one of the best hotels in Benidorm ,have been coming here 12 years,the only downside is the lifts are so slow at peak times.

Hotel Rio Park respondió a esta reseña.

Hello John, many thanks for choosing Hotel Rio Park once again for your stay in Benidorm.  We are delighted that you enjoyed another good stay and we thank you for taking the time to share your comments with us.  We hope to have the opportunity to welcome you back again soon to the Rio Park.  Kind regards, MedPlaya Hotels Benidorm

JOSE MARIA LOZANO SABALETE dejó una reseña el 21/10/2023

Muy agradable

Muy agradable y habitación espaciosa.

Hotel Rio Park respondió a esta reseña.

Hola José María, Gracias por compartir su experiencia en hotel Rio Park. Nos alegra saber que encontró su estancia muy agradable y que la habitación fue de su agrado por su espaciosidad.  Será un placer darle la bienvenida nuevamente.  Saludos cordiales, Hoteles MedPlaya Benidorm

Maria Castells Campàs dejó una reseña el 17/10/2023

Puerta corta

La puerta de la habitación no llega al suelo y entra la luz del pasillo. Sugerencia: Añadir listón abajo.

Hotel Rio Park respondió a esta reseña.

Hola María, Agradecemos  sus comentarios sobre su experiencia en Hotel Rio Park.  Lamentamos las molestias causadas por la luz del pasillo que entra en su habitación debido a la brecha en la puerta. Valoramos su opinión y esperamos poder ofrecerle una experiencia mejorada en su próxima estancia. Saludos cordiales, Hoteles MedPlaya Benidorm  

John Murphy dejó una reseña el 07/10/2023

Good

Everything great would come again but room only food a big let down

Hotel Rio Park respondió a esta reseña.

Hello John, thank you for taking a moment to share your thoughts about your stay at the Hotel Rio Park.  We are sorry to hear that your were disappointed with the food and found this to be a big let down.  It good to know you were happy with the other aspects of the hotel and we hope that if you choose to return again in the future we can try and change some of your opinions.  Kind Regards, MedPlaya Hotels Benidorm

MARION BELL dejó una reseña el 06/10/2023

Good value for money

We have stayed many times. Always enjoyable. Only comments. The chill music played round the pool repeats itself several times a day and is verging on the depressing. Would like to see a piece of salmon or a chicken breast at dinner. But no complaints.

Hotel Rio Park respondió a esta reseña.

Hello Marion,  thank you for choosing to return to stay with us once again at the Hotel Rio Park and for sharing your comments regarding your latest holiday.  We are pleased that overall you enjoyed another good stay and we appreciate your comments and feedback as this helps us to monitor how we are performing as a hotel.  We do hope you will continute to return to the Rio Park.  Kind Regards, MedPlaya Hotels Benidorm

TERRY PHILBEY dejó una reseña el 30/09/2023

A Treat to Stay

Facilities for a wheelchair user fantastic. We had a quad room that was spacious comfortable and the bathroom was very spacious too we enjoyed the food. The staff are very helpful and therefore help make our stay. One slight negative is the lifts as we had to wait ages between floors. Still that didn’t detract from a great stay at Rio Park. Thank you.

Hotel Rio Park respondió a esta reseña.

Hello Terry, we are delighted to hear that you enjoyed your recent stay with us at the Hotel Rio Park.  Your comments are important to us and we thank you for sharing them.  We hope to have the opportunity to welcome you back again soon to the Rio Park.  Kind Regards, MedPlaya Hotels Benidorm

DAVID MINSHULL dejó una reseña el 25/09/2023

Rio Park

Even though only there for one night great hotel, staff ,room, and the food was excellent

Hotel Rio Park respondió a esta reseña.

Hello David, Many thanks for sharing your comments about your recent break with us at the Hotel Rio Park.  We are delighted the hotel ticked all of your boxes and that you enjoyed all that we have to offer.  We hope to be able to welcome you back again soon.  Kind Regards, MedPlaya Hotels Benidorm

SIGITA BYLIENE dejó una reseña el 24/09/2023

Good hotel

Everything was nice. Swimmingpool was giod for young children.

Hotel Rio Park respondió a esta reseña.

Hello Sigita Thank you for taking the time to share your thoughts about your time with us at the Hotel Rio Park.  We are happy that you were pleased with what we have to offer and that your enjoyed your stay. Hopefully you will choose to return again in the future.  Kind Regards, MedPlaya Hotels Benidorm

Debra Osborne dejó una reseña el 15/09/2023

Great hotel

Had a great stay at Rio park September 2023. Rooms spotless & modern. The safe wasn’t working but immediately fixed! Food good and staff are friendly & efficient. Will book here again!

Hotel Rio Park respondió a esta reseña.

Hello Debra,  We are delighted to hear you enjoyed your stay with us as the Hotel Rio Park and were pleased with your room, the food and the service you received from the staff.  Thank you for taking a moment to share your comments with us, we hope to see you back again soon.  Kind Regards, MedPlaya Hotels Benidorm

Amy Dickson dejó una reseña el 09/09/2023

Hotel Rio Park

We booked to stay for 5 Nights with our 3 year old son, Breakfast was lovely something for everyone and the overall quality of the food was good. Always able to get a sunbed around the pool. Hotel kept very clean. Couple of things the Hotel need to improve on the Air Conditioning in the rooms which is absolutely terrible, we woke up 2 nights and it was blowing hot air so had to open the balcony door, was unbearable for a big hotel you need better air-conditioning everybody I spoke to said the same. Also the Lifts, you had to wait 20 minutes to get a lift every morning for breakfast and every evening around 7-8pm. They need more lifts or faster bigger lifts! Our minibar was not replenished the whole time we were there and we booked a club double room, also never got the free bottle of wine as advertised online when we booked! Overall a lovely hotel but does need some improvements to make it even better!

Hotel Rio Park respondió a esta reseña.

Hello Amy Thank you for taking the time to share your comments about your stay with us at the Hotel Rio Park.  We are happy that overall you enjoyed what we have to offer and apologise for any inconvenience caused with the air conditioning     and the lifts.  We appreciate your comments and feedback and will make sure they are passed on.  We do hope that if you choose to return again in the future we can try and change some of your opinions.  Kind regards, MedPlaya Hotels Benidorm

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