¿Qué dicen nuestros clientes?

TRACY NILES dejó una reseña el 06/01/2024

Excellent stay at the Riudor

Stayed at the Riudor many times over the years so we decided to go again for Christmas and New Year, Thoroughly enjoyed it, until other guests came in from another hotel which had to close. Especially One couple who were two ladies they where just out to cause trouble and ruin everyone’s evening on a night time when the entertainment was on. The main lady of the two would shout out stupid remarks in a very high pitch voice so she was noticed, everyone was fed up with them. They were vaping at the table and one of the other guests asked her to stop as the smell was horrible, she even assaulted another holiday guest in the toilet New Year’s Eve, it was never ending They were reported many times to management, but this didn’t stop them, so they just carried on trying to ruin people’s holidays. Im not going let this ruin any future holidays we have booked at the Riudor, as we really like staying at the hotel but if they are there next year then I won’t be returning. Apart from the above all the staff, especially the Bar staff are amazing in this hotel. The food is sometimes repetitive and sometimes not very hot, but if you don’t mind using the microwave then there is one to use. I think there could be improvement on the food We will be returning in the summer!!

Hotel Riudor respondió a esta reseña.

Dear Tracy, thank you for taking the time to share your review regarding your recent holiday with us at the Hotel Riudor.  We are sorry to hear that the behaviour of some other guests impacted on the enjoyment of your holiday and we aplogise for any inconvenience caused.  We hope that on your next visit we can try and change some of your opinions and restore your faith in the Hotel Riudor.  Kind Regards, MedPlaya Hotels Benidorm

DEREK ALAN WEBB dejó una reseña el 06/01/2024

Overall very good

Very good overall have stayed there several time over the last 10 years will be back again in February

Hotel Riudor respondió a esta reseña.

Dear Derek, thank you for choosing to return to stay with us once again at the Hotel Riudor.  We are pleased that once again you enjoyed another good stay and we look forward to seeing you again in February.  Kind Regards, MedPlaya Hotels Benidorm

JULIETTE EILEEN BARNETT dejó una reseña el 04/01/2024

Xmas break

Hotel excellent as always Staff great Just a few rowdy guests that spoiled it for many others

Hotel Riudor respondió a esta reseña.

Dear Juliette, we are delighted that you enjoyed your Xmas Break with us at the Hotel Riudor.  Thank you for taking a moment to share your comments with us.  We hope to have the opportunity to welcome you back again soon.  Kind Regards, MedPlaya Hotels Benidorm

Angela Crowther dejó una reseña el 29/12/2023

Above & Beyond

Booked this through the Medplaya website at short notice. We had a slight issue with the free transfer offer, which on arrival, was compensated beyond any expectation. The whole xmas experience in the hotel, for us, was exceptional with the staff throughout the hotel, helpful & friendly. Our only criticism, the minority of guests treating the staff like st, its a pity the staff cant leave reviews on guests. Thank you for a wonderful week....

Hotel Riudor respondió a esta reseña.

Dear Angela, "Above & Beyond we are delighted that this is what you thought about your stay with us at the Hotel Riudor.  Thank you for your kind comments, we hope to see you back again soon.  Kind Regards, MedPlaya Hotels Benidorm

Maureen Stonehouse dejó una reseña el 24/12/2023

Gorgeous hotel

We have stayed at the Riudor many many times and and will stay again. Food was ok , but not very warm Shower perfect but for disabled there needs to be another hand rail towards the entrance Maybe increase the size of the dressing gowns Everything else wonderful. See you 2024 M Stonehouse

Hotel Riudor respondió a esta reseña.

Hi, Maureen Thank you for your loyalty and feedback! We're glad to hear you enjoyed your stay overall. Your suggestions regarding the food temperature, shower accessibility, and dressing gowns size are duly noted. We appreciate your continued patronage and look forward to welcoming you back. Kind Regards

AGUSTÍN SANTANA dejó una reseña el 12/12/2023

Promete mucho más de lo que ofrece

Para empezar, en la web te dicen que te regalan una botella de vino al reservar, pero no es cierto. Está muy orientado al público extranjero, sobretodo alemanes e ingleses, mayores de 60 años. Por tanto, si eres joven, seguro te aburrirás.

Hotel Riudor respondió a esta reseña.

Hola, Agustín Gracias por compartir su experiencia sobre su reciente estancia. El obejtivo del personal y de la animación del hotel es garantizar una experiencia satisfactoria para nuestros huéspedes, sin importar su edad o nacionalidad. Lamentamos mucho si no se pudo cumplir en su caso, así como cualquier confusión con respecto a la botella de vino en su reserva. No obstante, esperamos que haya disfrutado de sus vacaciones en Benidorm. Saludos cordiales

FRANK SALT BONNAR dejó una reseña el 28/11/2023

nice but could be better

i have stayed here a week for the last 4 years since it has been refurbished it is spotless clean staff work very hard never stop location is perfect for nightlife if you like that thing as can be noisy sometimes late at night only negative is the entertainment i think the singers practice the same old songs never changes i was born in the sixties like a lot of the music that era but maybe a little bit more modern songs would help or even put a comedian on as it’s a adult hotel only anyway a bit more variety would help

Hotel Riudor respondió a esta reseña.

Hi, Frank thank you for sharing your comments about your stay with us. We are pleased that the hotel met your overall expectations. We greatly appreciate your feedback on the location, food, and staff. Your comments regarding the entertainment have been duly noted and will be forwarded to the relevant departments. We hope to welcome you back in our hotel.  Kind Regards

COR DE BREE dejó una reseña el 25/11/2023

Goed verblijf, alles in de buurt

Het was de 1e keer dat we hier verbleven in dit hotel. Ontvangst in de ochtend was niet heel hartelijk passports in plaats van goedemorgen, welkom in ons hotel, zou ik van u de paspoort of ID kaart mogen hebben? Verder de standaard uitleg. Hotel geeft aan bewust met het milieu bezig te zijn, tot op zekere hoogte klopt dat. Wel heb ik als tip om waterhuishouding te verbeteren dit heeft betrekking op het douchen, waarschijnlijk geen thermostaat kraan, met regelmaat onder de douche uit moeten stappen omdat het water heel erg heet werd of na correctie weer juist koud, hierdoor gaat er onnodig kostbaar water verloren. Mogelijk ook door de hoogte kamer het was op de 7e verdieping. 2e Tip: pas de bedieninstructie aan van de unit om te verwarmen of te koelen, het was warm op de kamer de 1e nacht dus bediening op koelen gezet 18 graden, halverwege de nacht was het nog warmer. Navraag bij receptie blijkt dat er op seizoen alleen verwarming of koeling aanwezig is. Het lijkt erop dat dit 1 systeem is alleen kan koelen of verwarmen en niet beiden, de instructie op de kamer geeft hierover verwarring. Bedden zijn erg goed ik heb hier prima op geslapen. Kamers zijn goed stil er komt weinig geluid van buiten naar binnen toe ondanks dat je midden in het uitgaansgebied zit. Alles is in de buurt te vinden, uitgaansgelegenheden, eet gelegenheden, supermarkten. Strand is ongeveer 10 minuten lopen. Wat erg jammer was is dat er geen lunchpakket aan geboden word voor de mensen die vroeg voor 7 uur moeten vertrekken, hierdoor alleen brood met jam of chocopasta beschikbaar en de koffie, deze service miste we wel. Over het algemeen hebben we hier een goed verblijf gehad.

Hotel Riudor respondió a esta reseña.

Geachte heer, Bedankt dat u uw opmerkingen bij ons achterlaat. We zijn blij dat het hotel over het algemeen aan uw verwachtingen voldeed. Uw opmerkingen zijn voor ons zeer waardevol, daarom nemen wij kennis van uw opmerkingen over de airconditioning van de kamers en de thermostaatkraan. Wij stellen uw opmerkingen over de locatie van het hotel op prijs en hopen u graag nog eens te mogen verwelkomen. Hartelijke groeten

JACKIE HANNAH dejó una reseña el 20/11/2023

Riudor hotel

Just back from fab week in Benidorm Hotel is fab but lacking in entertainment

Hotel Riudor respondió a esta reseña.

Hello Jackie, thank you for sharing you thoughts regarding your latest stay with us at the Hotel Riudor.  We are pleased that overall you enjoyed your week but you felt the entertainment was lack and we appreciate your feedback.  We hope to see you again in the future.  Kind Regards, MedPlaya Hotels Benidorm

JULIETTE EILEEN BARNETT dejó una reseña el 14/11/2023

Excellent hotel

Been staying here many years can’t fault anything Everything is great

Hotel Riudor respondió a esta reseña.

Hello Juliette, thank you for choosing to return to stay with us once again at the Hotel Riudor.  As returning guests we are delighted you enjoyed another great holiday with us and we appreciate all of your comments.  We hope to be able to welcome you back again soon.  Kind Regards, MedPlaya Hotels Benidorm

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