¿Qué dicen nuestros clientes?
Katherine Mary Hopper dejó una reseña el 04/07/2019
First time in Benidorm!
Was a little apprehensive having heard various comments however fears soon disappeared, hotel brilliant, staff couldn’t have been more helpful although could have done with a few more. My room, immaculately clean and refreshed every single day! Certainly recommend Rio Park Hotel. Well done to management and staff, you should be proud!
Hotel Rio Park respondió a esta reseña. Ver la respuesta.
Hello Katherine Thank you for choosing the Hotel Rio Park for your first time in Benidorm. We are delighted that we exceeded your expectations and that you had a pleasant stay with us. Hopefully we will see you again in the future. Kind Regards MedPlaya Hotels Benidorm
ANGELS AIXENDRI MONTESÓ dejó una reseña el 30/06/2019
Animacion
La animacion nocturna era toda en ingles. Nos sentimos fuera de lugar.
Hotel Rio Park respondió a esta reseña. Ver la respuesta.
Estimada Angels, Gracias por dejar su opnión sobre su estancia en el hotel Rio Park. Nos complace que haya disfrutado de sus vacaciones con nosotros aunque piensa que la animación podría mejorar. Hemos enviado sus comentarios al gerente del hotel asi como al jefe de animación. ¡Esperamos tener la oportunidad de darle de nuevo la bienvenida a Benidorm y a los hoteles de la cadena MedPlaya! Saludos cordiales, Hoteles MedPlaya Benidorm
Tommy and Shona Campbell dejó una reseña el 29/06/2019
In a word...SUPERB!!
After a major refurb, there was always going to be hiccups and teething problems. Being regulars 3 times per year, we were looking forward to this trip since January, when we had to go to a sister hotel. We were in from the opening day, and the improvements were there to see as soon as you walk in the door. You can see that a lot of euros have been spent, and not one wasted. A highlight for me was being able to go on the sun terracepool area for the first time in 5 years due to mobility problems. A brand new lift has been installed which takes you down. Good to see all the usual staff are still there, and the service standards have remained as they always have been...SUPERB. It may not be a 5 star hotel, but the food, entertainment, and staff certainly is.
Hotel Rio Park respondió a esta reseña. Ver la respuesta.
Hi Tommy and Shona, Thank you for taking the time to write down your thoughts on your recent stay at the hotel Rio Park. We are delighted that you enjoyed your holiday and that you were happy with the improvements made during the refurbishment. It's is fantastic to read that you were happy with everything from the staff to the entertainment and the new lift in the pool area. We look forward to seeing you again! Kind regards, MedPlaya Hotels Benidorm
Beverley Mincher dejó una reseña el 26/06/2019
Lovely Hotel. Food let’s it down
Everything about the upgraded rooms was fantastic. However the food was terrible. Although some of the show cooking meats were lovely there was never anything to make a full meal with.Also the children’s meals were always totally cold, with the option of warming them in a microwave. I don’t expect my children to have microwave meals! The evening entertainment was also a bit of a let down ,who wants to watch Disney Magic at 11 o’clock on an evening ? The daytime entertainment was very good with lots of activities
Hotel Rio Park respondió a esta reseña. Ver la respuesta.
Hello Beverley We are sorry to hear that certain aspects did not meet with your expectations at the Hotel Rio Park. Your feedback and comments are important to us and so we thank you for taking the time to share them. We are pleased that you liked the upgraded rooms. Hopefully you would still consider returning to stay with us again in the future. Kind Regards MedPlaya Hotels Benidorm
JESUS MIGUEL PARRA BENITEZ dejó una reseña el 26/06/2019
Buenas tardes
El Hotel me pareció bien, la limpieza de las habitaciones dejo un poquito que desear, y está todo enfocado a extranjeros, con lo cual no sentimos un poquito desubicados pero por todo lo demás muy bien
Hotel Rio Park respondió a esta reseña. Ver la respuesta.
Hola Jesus Miguel Gracias por sus comentarios sobre el Hotel Rio Park. Nos complace saber que estuvo contento en general con su estancia. La opinión de nuestros huespedes es de suma importancia para nosotros ya con nos ayudan a mejorar y sus comentarios han sido enviados al gerente del hotel. Saludos cordiales, Hoteles MedPlaya Benidorm
Cristina Dinten Gutiérrez dejó una reseña el 25/06/2019
Contentos con la elección
El hotel cumplió con nuestras expectativas, calidad-precio, quizás se podría mejorar la calidad de algunos alimentos del catering y cenar con algo más de tiempo como clientes españoles que somos jejeje pero en términos generales todo bien!!!
Hotel Rio Park respondió a esta reseña. Ver la respuesta.
Hola Cristina Gracias por compartir sus pensamientos sobre el Hotel Rio Park con nosotros. Estamos encantados de leer que estuvo a gusto en nuestro hotel. Esperemos darle la bienvenida de nuevo al Rio Park para futuras vacaciones en Benidorm. Saludos cordiales, Hoteles MedPlaya Benidorm
ANGULO TOBALINA PEDRO dejó una reseña el 23/06/2019
MUY BUENA RELACION CALIDAD PRECIO
BIEN EN LINEAS GENERALES
Hotel Rio Park respondió a esta reseña. Ver la respuesta.
Hola Angulo Gracias por compartir sus pensamientos sobre el Hotel Rio Park con nosotros. Estamos encantados de leer que estuvo a gusto en nuestro hotel. Esperemos darle la bienvenida de nuevo al Rio Park para futuras vacaciones en Benidorm. Saludos cordiales, Hoteles MedPlaya Benidorm
David McEwan dejó una reseña el 19/06/2019
Visit After Renovation
Have visited Rio Park on many occassions in past so decided to return to see evidence of renovation. Work that has been completed seems of good standard but there appears to be still some work to be completed especially in the inside entertainment area and bar. We were in room on 10th.floor and found the bathroom to be on the small side. Overall very pleased but probably wont re-visit until we know all work is completed. Food could still be improved often only barely warm.
Hotel Rio Park respondió a esta reseña. Ver la respuesta.
Hello David Thank you for taking the time to share your comments with regards to your recent stay at the Hotel Rio Park. We are sorry to hear that not everything met with your expectations and do appreciate your comments and feedback. Hopefully if you do choose to return again in the future we can try and change some of your opinions. Kind Regards MedPlaya Hotels Benidorm
Paul mcloughlin dejó una reseña el 19/06/2019
Excellent refurbished Hotel
The hotel looks fantastic after the refurbishment.. we have been coming to the Rio for over 16 years. The staff are always accommodating and helpful. The rooms are a huge improvement with lovely shower rooms that dont flood the bathroom!! Pool and outside facilities are second to none. Will be back in August. Well done Rio Park.
Hotel Rio Park respondió a esta reseña. Ver la respuesta.
Hello Paul It is encouraging to hear that once again you enjoyed your stay with us at the Hotel Rio Park. Thank you for choosing to return and for sharing your review with us. We look forward to welcoming you back again soon. Kind Regards MedPlaya Hotels Benidorm
EMILIO GUILL BORDERA dejó una reseña el 19/06/2019
Buen hotel
El hotel muy bueno, recién reformado. Buena piscina, comida, atención del Personal. Lo malo: la animación que era todo en inglés..... Los españoles también tenemos derecho a que sea en castellano.
Hotel Rio Park respondió a esta reseña. Ver la respuesta.
Hola Emilio Gracias por sus comentarios sobre el hotel Rio Park. Nos complace saber que estuvo contento en general con su estancia. La opinión de nuestros huespedes es de suma importancia para nosotros ya con nos ayudan a mejorar y sus comentarios han sido enviados al gerente del hotel. Saludos cordiales, Hoteles MedPlaya Benidorm