¿Qué dicen nuestros clientes?

MARISA CORBATO ALVAREZ dejó una reseña el 06/01/2023

Hotel totalmente para británicos..

El hotel está bien...pero el 90 de sus huéspedes son ingleses.. gira todo en torno a ellos nos sentíamos extraños.. el buffet muy variado pero repetitivo...el día de noche vieja un detalle en la habitación y la cena espectacular.. El personal muy amable, desde las chicas de limpieza, camarero, Metre, las 2 chicas de recepción, Maria y Miguel y el Director muy amable y nos invito a una botella de champan el día de noche vieja.. en general bien..

Hotel Rio Park respondió a esta reseña.

Estimada Marisa, Gracias por sus comentarios sobre su reciente estancia en el Hotel Rio Park. Lamentamos que no se quedó satisfecho con algunos aspectos del hotel. La opinión de nuestros clientes es muy importante para nosotros ya que nos ayuda a mejorar. Es alentador leer que estuvo contenta con el trato del personal y la cena de noche vieja. Esperamos tener la oportunidad de darle de nuevo la bienvenida al Rio Park. Saludos cordiales, Hoteles MedPlaya Benidorm

Ann Mcmaster dejó una reseña el 05/01/2023

Outstanding Hotel

It was a lovely hotel so clean and staff so helpful and made everyone feel welcome cleaning staff can’t do enough for you

Hotel Rio Park respondió a esta reseña.

Dear Ann We are delighted that you enjoyed your time with us at the Hotel Rio Park and were pleased all all of the services and facilities available.  Thank you for taking a minute to share your comments with us, we hope to see you back again soon at the Rio Park. Kind Regards, MedPlaya Hotels Benidorm

MELVYN HUGHES dejó una reseña el 05/01/2023

Pool view.

Staff FAB,food FAB, This time you put us in a back room.The road noise kept me awake and no sun on the balcony. We asked for pool view, We have booked for this New Year 2023 but would really appreciate a room with a pool view.

Hotel Rio Park respondió a esta reseña.

Dear Melvyn Thank you for choosing the Hotel Rio Park for your recent stay in Benidorm.  We are happy that overall you enjoyed your time with us although you did not like the room you were allocated.  Reception will always do all that they can to move anyone who is not happy.  The best thing is to do is just send us an email a few weeks before and we can make sure that your requests are noted down for you.  We look forward to welcoming you back again soon. Kind Regards, MedPlaya Hotels Benidorm

CONCE CANO dejó una reseña el 04/01/2023

Bon hôtel avec un excellent sevice

Cela fait plusieurs fois que je viens au Rio Park. Très bien situé proche du centre mais dans une rue tranquille. Jai eu une magnifique chambre familiale. Beaucoup de rangements et grande salle de bain. Les animateurs sont très sympathiques mais malheureusement peu de spectacles durant mon séjour à Nouvel An. Uniquement des chanteurs qui se succèdent et qui ont chanté les mêmes chansons. Il faudrait peut-être choisir des styles bien différents chaque soir. Le buffet du 31 décembre était magnifique. Les autres jours, buffet varié mais la qualité pas extra. Manque un peu de goûts et les aliments qui restent sous les lampes chauffantes deviennent très secs. Très beau choix pour le petit déjeuner. Jaurais adoré quune carte de cocktails soit proposée au bar principal. Dans lensemble très bon séjour, je continuerai à revenir.

Donald Fogarty dejó una reseña el 03/01/2023

Rio Park Benidorm

Very large hotel. Que for everything. Not enough facilities for the amount of people. Food awful most of the time cold. We would never stay here again.

Hotel Rio Park respondió a esta reseña.

Dear Donald We are sorry to hear that the Hotel Rio Park did not meet with your expectations and that you were disappointed during your stay with us.  Your comments and feedback are important to us and so we thank you for sharing them.  We hope that even though the hotel was not to your taste, you did enjoy your time in Benidorm.  Kind Regards, MedPlaya Hotels Benidorm

Jacqueline Curtis dejó una reseña el 30/12/2022

Great Xmas

We stayed 4 nights over christmas. We are English but live in Spain. We have spent christmas in benidorm many times over the years. Your hotel was the best. Food, staff, rooms a d especially entertainment was FAB. We will definately be back. Thanks for a great break.

Hotel Rio Park respondió a esta reseña.

Dear Jacqueline We are delighted that you enjoyed spending the Christmas period with us at the Hotel Rio Park.  Thank you for taking a moment to share your thoughts with us.  We look forward to welcoming you back again soon.  Kind Regards, MedPlaya Hotels Benidorm

Sonia Domingo Campos dejó una reseña el 30/12/2022

Espectacular

Es la tercera vez que vamos y estamos encantados tienes de todo tranquilidad servicio y cerca de todo lo que uno quiere ver volveremos segurisimo mas pronto que tarde

Hotel Rio Park respondió a esta reseña.

Estimada Sonia, Muchas gracias por escoger Hotel Rio Park otra vez para su estancia en Benidorm y por compartir su opinión con nosotros. Siempre se alegra recibir comentarios positivos sobre nuestro hotel y nos alegramos que hayan pasado una estancia buena con nosotros. Gracias por su confianza y deseamos poder atenderle de nuevo en su próxima visita a Benidorm. Saludos cordiales, MedPlaya Hoteles Benidorm

Julia Baxter dejó una reseña el 29/12/2022

Great Christmas

This is second time weve stayed in this hotel at Christmas. We all enjoyed our stay. The rooms were great and the food is great especially Christmas gala meal. I would like to say thank you to all the staff and chefs for making our Christmas special. The entertainment was great and varied. The rooms were very clean and staff friendly. Thanks again Rio Park.

Hotel Rio Park respondió a esta reseña.

Dear Julia Thank you for choosing to return to spend Christmas with us once again at the Hotel Rio Park.  We are delighted that you all enjoyed your stay and were pleased with all of the services provided for this special time of year.  Hopefully you will choose to return again to the Rio Park.  Kind Regards, MedPlaya Hotels Benidorm

steven ralph whincop dejó una reseña el 28/12/2022

not good, not bad!

We would have given this hotel 3 and a half stars, but trip adviser doesnt do halfs, so well top it up to 4 stars! We have walked past this hotel many times and decided to give it a try. We booked direct with the hotel and paid extra for a “club service” room. On arrival. we did receive a very good complimentary bottle of wine . We had asked for a low level room, due to the numerous complaints about the lifts. We were given a room on the 2nd. Floor, with a road facing balcony, just above the staff entrance, that did not get any sun during the day at all. Also, outside the balcony there were many huge air conditioning ventilation pipes, a very noise and unpleasant view. We went straight back down to reception to ask for a better room. This certainly was not a “club service” room. We were then given a room on the 9th floor instead.! We didnt think this was a “club service” room. After 5 days of not getting any “club service” experience, we saw the English blonde receptionist, who sorted us out and we then got 2 bottles of water, cola and orange fizz, plus slippers and dressing gown. Definitely not worth the extra 100 Euros we paid. Both rooms we saw were a bit small for 4 star rooms. The free safe was a nice touch. The aircon worked well. The shower was very low pressure and the temperature fluctuated between hot and cold, it felt like every time somebody in the hotel flushed the toilet our shower went hot or cold! We spent a long time waiting for the lifts. The lifts were often jam packed to the brim, with coughing people. At breakfast times we saw people walking up and down the stairs from the top floor. Bar staff. Mostly OK , some more happy than others. Bar prices very reasonable a pint of San Miguel beer 2.95 Euros. Entertainment. Mostly good and varied, one of the hotels best features. Very comfortable lounge area and seating. Room cleaners. Very good and friendly. FOOD. The food sometimes was very good ,sometimes average, but there was always something we could find to eat. A glass of reasonable wine in the restaurant was 2 Euros which was fine by me. Friday Gala night was great. Over the years Ive stayed at many hotels in Benidorm. This one wasnt the best, it wasnt the worst, but it never gave us that feeling of, “ I cant wait to come back here” which we do get in other hotels in Benidorm.

Hotel Rio Park respondió a esta reseña.

Dear Steven,Thank you for taking the time to share your views with us regarding your stay at the hotel Rio Park.We are pleased that you had an overall good stay although there were aspects that you feel could improve. We would like to clarify that the Double room with Club services refers to services in the room such as free safety deposit box, welcome drinks in the fridge, tea&coffee service, dressing gown etc., it is however not a different room type to other double rooms. We will forward your comments regarding the shower on to the maintenance team so it can be looked into. We are glad that you were happy overall with the entertainment available as well as the selection of food on the buffet. We hope to see you again in Benidorm and at the MedPlaya hotels. Kind regards,MedPlaya Hotels Benidorm

TAMARA HIJES MARIN dejó una reseña el 22/12/2022

Vacaciones familiares

Estuvimos en el puente de la Constitución y estaba decorado precioso, se podía hacer fotos los niños en la entrada del comedor, la comida muy buena, el hotel genial, la ubicación también genial, nos facilitaron una cuna gratis a la llegada del hotel. Lo malo que no había animación para los niños en estas fechas, pero los animadores nos dieron un librito para pintar. En verano seguro que tiene que estar genial

Hotel Rio Park respondió a esta reseña.

Estimada Tamara, Muchas gracias por dedicar unos minutos en compartir su opinión con nosotros. Apreciamos su valoración y nos place saber que la atención recibida ha cumplido con sus expectativas. Gracias por su confianza y será un placer poder darle nuevamente la bienvenida en su próxima visita a Benidorm. Un cordial saludo, MedPlaya Hoteles Benidorm

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