¿Qué dicen nuestros clientes?
RICHARD NICOL dejó una reseña el 24/04/2017
Cleaning staff
All ok other than check out time being 12.00 and the cleaning staff started knocking on the door and coming in from 8.30am onwards!! They knocked and tried to come in 3 times which we found most inconvenient.
Hotel Rio Park respondió a esta reseña. Ver la respuesta.
Hello Richard Thank you for your feedback with regards to your recent stay at the Hotel Rio Park. We are very sorry to hear that you had problems on your last day and apologise for any inconvenience caused to you. The check out time as you say is 12:00. We do hope that despite this setback it would not stop you from returning again in the future. Kind Regards MedPlaya, Guest Relations Team
Elaine Wilkinson dejó una reseña el 20/04/2017
Fabulous holiday
Just returned from our fourth stay at this hotel had an excellent time as always.staff friendly and helpful,hotel clean .there was a wide variety of food which was tasty.entertainment staff were fun espescially Santiago and Jamie.i cannot wait to book another stay at this hotel.i have stayed at a few hotels in benidorm but i always recommend the rio park first to friends and family.
Hotel Rio Park respondió a esta reseña. Ver la respuesta.
Hi Elaine, Thank you very much for your kind comments. We are delighted that you enjoyed your fourth stay with us at the Rio Park. We hope to see you soon again! Kind regards, MedPlaya Guest Relations team
TATIANA CARRASCO ALMAZAN dejó una reseña el 18/04/2017
Volveré
Hotel estupendo en relación calidad precio ,un dos estrellas que más parece un tres.Por poner una pega que había pocos españoles.Volvere seguro.
Hotel Rio Park respondió a esta reseña. Ver la respuesta.
Hola Tatiana, Gracias por tomarse el tiempo para dejar un comentario sobre su estancia aquí. Nos alegra mucho que usted tuvo una experiencia genial y que volverá al Hotel Rio Park. ¡Le esperamos aquí para darle la bienvenida en sus futuras vacaciones! Un saludo, Medplaya Relaciones Publicas Benidorm
Michael Browne dejó una reseña el 13/04/2017
Rio Park Hotel
All over excellent
Grant Marshall dejó una reseña el 02/04/2017
Hotel Switch
Hi, Apparently the Rio Park Hotel was full so we were sent to the Hotel Flamingo Oasis for our stay.We thoroughly enjoyed our stay at this hotel and thank you for youre efficiency of our hotel switch.
Hotel Rio Park respondió a esta reseña. Ver la respuesta.
Hello Grant We are so sorry that your booking had to moved from the Hotel Rio Park to your sister Hotel the Flamingo Oasis. We are pleased to hear that you still enjoyed your holiday and we are sorry for any inconvenience caused to you. Kind Regards MedPlaya, Guest Relations
Karen Hudson dejó una reseña el 31/03/2017
Noisy rooms
My second time staying at Rio Park. We had to get moved from room 934 as the building works were directly above us from 8.30am all day long. Moved to room on 1st floor which was much better although there is no soundproofing whatsoever meaning we could hear our neighbours conversions, their television and could even hear them switching their lights on and off. Hardly any sleep. On a positive note the food was OK. The pool area, bar and entertainment was great.
Hotel Rio Park respondió a esta reseña. Ver la respuesta.
Hello Karen Thank you for returning to stay at the Hotel Rio Park. We are sorry to hear that had problems with noise during your recent stay. We are pleased that you did enjoy the food, the pool area and the entertainment. We do hope that despite a few setbacks you will return again for a third visit. Kind Regards MedPlaya, Guest Relations Team
deborah robinson dejó una reseña el 30/03/2017
well worth the money !!!!!!
We stayed here for the weekend full board,the room was clean and we were on the 9th floor,the only downside at the minute is there is building work going on on the 10th and 11 floors,but this is just a temporary measure.The food was great with plenty of choice for lunch and dinner,the only negative was the choice of food for young kids wasnt great as we had an 8 year old with us but would definately book again.
Hotel Rio Park respondió a esta reseña. Ver la respuesta.
Hello Deborah Thank you for your feedback about your recent stay at the Hotel Rio Park. We are pleased that overall you had a good time and we do appreciate your comments as it helps us to move forward. Hopefully we will see you back again soon. Kind Regards MedPlaya, Guest Relations Team
Richard Munsey dejó una reseña el 14/03/2017
perfect holiday again
As always thoroughly enjoyed our stay at Rio Park. It has to be the best hotel in Benidorm for a happy relaxed atmosphere, the friendliness of the staff and other guests make for a very happy holiday. There is always a good selection of good quality food. The animation team together with the tribute acts cannot be beaten for entertainment. In fact we never need to leave the hotel at night because of the variety of entertainment on offer, often attracting guests from other hotels to visit. The only negative is the state of the bathrooms. The rooms themselves are fine, spotlessly clean as are the bedding etc. There are ongoing makeovers on the top floors where the refurbished rooms are super, but I think it will be a very long time for each floor to reach that level. In the meantime a bit of TLC on the normal rooms would be a vast improvement, not to mention the public toilets on the ground floor. We have stayed in other Hotels in Benidorm, but none comes anywhere near to the Rio for all round satisfaction.
Hotel Rio Park respondió a esta reseña. Ver la respuesta.
Hello Richard Thank you for taking the time to add your review about your recent stay at the Hotel Rio Park. We are pleased that once again you enjoyed another happy holiday with us and that you especially enjoyed the entertainment taking place. We are in the process of updating the rooms and eventually all of the rooms will be done. Hopefully we will see you back again soon. Kind Regards MedPlaya, Guest Relations Team
Christine Young dejó una reseña el 13/03/2017
Good value
Good friendly staff
Hotel Rio Park respondió a esta reseña. Ver la respuesta.
Hello Christine Thank you for your comments about the Hotel Rio Park. We are very pleased that you found the Hotel to have 'Good friendly staff'. We hope to welcome you back again in the future. Kind Regards Med Playa Guest Relations Team
BARRY CROOK dejó una reseña el 11/03/2017
lifts
the hotel was very good our 3rd visit unfortunately we asked for a low floor and was given 4 th my wife cannot use the outside lifts and I was not able to walk up and down the stairs but advice was given by the front desk as to get round the problem when we book again in October
Hotel Rio Park respondió a esta reseña. Ver la respuesta.
Hello Barry Thank you for returning once again to the Hotel Rio Park. We are sorry to hear that you had problems getting up and down to your room on the 4th floor. The reception will always try and do all that they can to allocate people as requested, so we hope that if you do return again you will be allocated a room more suited to your needs. Kind Regards MedPlaya, Guest Relations Team