¿Qué dicen nuestros clientes?
irene dejó una reseña el 07/12/2021
calidad precio muy bien
El hotel esta muy bonito. Sin duda lo recomiendo. Todos los trabajadores muy amables en todo momento y atentos a cualquier necesidad. Recomiendo reservar habitacion Club ya que cuentas con muchas ventajas como el todo incluido con bebidas de marca, acceso a la parte superior del hotel, bar exclusivo, zona solo de adultos...
Maria Teresa Gracia Perez dejó una reseña el 07/12/2021
Un trato exquisito
Darle las gracias, por la gran profesionalidad, buen hacer, empatía dispensadas por el maittre MARCELO, a la hora de solucionar el problema de coincidir los horarios de desayuno con el campeonato de Taekwondo el día 5 de diciembre, gracias, mí hija Elena se lo agradece también, por cierto a título informativo, quedó tercera en su categoría. Darle las gracias también a Ángela de recepción, por el interés en solventar también la situación.... gracias, la verdad que así da gusto........
Hotel Flamingo Oasis respondió a esta reseña. Ver la respuesta.
Estimada Maria TeresaEs un placer leer comentarios tan agradables sobre el Hotel Flamingo Oasis. Estamos encantados de leer que estuvo a gusto en nuestro hotel. Esperamos volver a verle de nuevo en un futuro próximo.Saludos cordiales, Hoteles MedPlaya Benidorm
SUSAN SCOTT KANE dejó una reseña el 15/11/2021
Not the same.
Been coming to Oasis for 12 years. This holiday was ok ,but unfortunately your entertainment was terrible. Pablo Bloom was the only entertainer of the week. And why is Pepe only on 2 nights a week. Piano bar stays empty for the rest of the time. Also why just a kettle in a room?? A four star hotel should provide cups,coffee sachets etc. I had already booked my next holiday in Oasis for January, but received an email on the second day of this holiday about your refurbishment of the public areas and your closure until March. I would have thought the bedrooms were in more need of an upgrade . Because of this closure I had to rearrange this future holiday to another med playa but as youre closing the Ruidor as well, I had to choose Regente which seems very nice with very helpful staff. Heres hoping that goes well and if I get back to Oasis, it will be back to its original high standard.
Hotel Flamingo Oasis respondió a esta reseña. Ver la respuesta.
Hi Susan, We are sad to learn that you were not as happy on this occasion as during past stays at the Flamingo Oasis. Unfortunately, due to the Covid situation we have had to make some changes but we still work hard to make sure we offer our guests the best possible holiday experience. Thank you for taking the time to share your views with us. We hope to get the opportunity to welcome you back to the Flamingo Oasis and we hope that you will have a lovely stay at the hotel Regente in January. Kind regards, MedPlaya Hotels Benidorm
Gareth Randall dejó una reseña el 11/11/2021
Flamingo Oasis-Fantastic Hotel
We regularly use the Medplaya Flamingo Oasis, this hotel is perfect for location, the staff are very friendly,helpful and professional. Especially our maid,Ana, she was very attentive.
Hotel Flamingo Oasis respondió a esta reseña. Ver la respuesta.
Hello Gareth, Thank you for again choosing the Flamingo Oasis for your Benidorm stay. We are glad that you had a pleasant stay with us. Ana will be pleased to read your kind words. Kind regards, MedPlaya Hotels Benidorm
Sara osborne dejó una reseña el 11/11/2021
Would highly recommend
Really nice hotel staff very friendly and hotel really clean
Hotel Flamingo Oasis respondió a esta reseña. Ver la respuesta.
Hi Sara, Thank you for posting your comments. It's lovely to read that you had a good stay with us and that you were particularly happy with the friendly staff and the cleanliness. Kind regards, MedPlaya Hotels Benidorm
PAUL LANG dejó una reseña el 11/11/2021
November holiday
Everything was great except the entertainment, we have stayed here on numerous occasions mainly for the exceptional and professional entertainment but this time it fell very short of that ,I except it’s been a very trying time and hope that has things get better your entertainment will also return to its usual professional standard
Hotel Flamingo Oasis respondió a esta reseña. Ver la respuesta.
Hi Paul, We are pleased that you had an overall good stay with us although you feel that the entertainment could improve. We have taken note of your comments and we hope to get the opportunity to welcome you back to the Flamingo Oasis soon again. Kind regards, MedPlaya Hotels Benidorm
JOHN JOHNSON dejó una reseña el 09/11/2021
Amazing
Amazing as always,all the staff was fantastic and the v.i.p areas was awesome,if I could make one improvement it would be more comfortable sun beds on the rooftop Hopefully be back very soon
Hotel Flamingo Oasis respondió a esta reseña. Ver la respuesta.
Hi John, It's encouraging to read that you had a good stay with us at the hotel Flamingo Oasis. Thank you for posting your comments and suggestions. We hope to see you soon again! Kind regards, MedPlaya Hotels Benidorm
MAXINE CORBETT dejó una reseña el 09/11/2021
Lovely break
Just had five days away at this lovely hotel could not fault anything , the staff very friendly and helpful food very good everything thing really made it a lovely break
Hotel Flamingo Oasis respondió a esta reseña. Ver la respuesta.
Hi Maxine, We are delighted to know that the Flamingo Oasis ticked all the boxes for you. Many thanks for posting your comments. We hope to see you again in the near future. Kind regards, MedPlaya Hotels Benidorm
Jayne BREE dejó una reseña el 08/11/2021
Entertainment? What entertainment?
I have been returning to the Flamingo Oasis regularly for the last 10 years and was a little apprehensive returning for the first time after the pandemic following some of the reviews posted. There is definitely one thing that requires urgent attention the lack of entertainment but on the whole the hotel didn’t disappoint. Check in was quick and efficient and we were greeted by the same friendly staff. The main bar area ran as efficiently as usual and the place was up to its high standards of cleanliness and good service. It was also nice to see how much lighter the bar area looked as a result of a fresh coat of paint and the addition of new chairs, with the added bonus that you no longer had to worry about catching your clothes! The addition of the gold wristband meant we could have premium spirits and bottled lager which was definitely welcomed. However, no amount of friendly staff and efficient service can make up for the negatives that require attention. In Benidorm there are lots of hotels that have had massive makeovers and become modernised and I am afraid this is where the Flamingo Oasis is beginning to look tired. The chairs by the televisions look dated - which is a bit of a prequel for the state of the rooms. There is nothing wrong with the rooms, they are spacious and practical but the bathroom we had was definitely in need of some TLC. Rust on the side of the bath, dirty mastic and a general sense that they have served their purpose. A revamp is a must for this hotel to continue to be competitive and keep its 4 star rating. The food is the same and of a very good standard and continues to be efficient and well managed but as a result of less footfall in the hotel, the food sits around more under the lights and consequently is dried up and often cold. This was notable on the cavery - the same excellent selection of meat but was often precut and sitting under the lights for too long so that, along with the gravy and the potatoes, was cold and dry. Often the meat was cut far too thick making it very difficult to chew, which was such a shame. Finally, my greatest bone of contention was entertainment or lack of. There used to be plenty of entertainment , a mini disco I understand if there are not the children it is not viable but it was October half term and the hotel was filling up, a quiz or play your cards, a Med Playa show and often an entertainment act afterwards. Sadly to call cocktail making which used to happen on an afternoon the main feature of the hotels entertainment is a sad reflection of the direction this hotel is heading . The entertainment managers head should roll for this. In addition, in the ‘Derby and Joan suite,’ which used to be packed to the rafters, sat poor Pepe entertaining 4 people of which my party made up 2! Why is such a talent still confined to an empty room? Surely putting the piano in the main bar area and having him entertain, or rigging up a different keyboard in the Fiesta suite, would prove better than sitting with 4 people. It really isnt rocket science! I’m sure people are paid a lot of money to sort out the entertainment and clearly COVID is still being used as an excuse! I do not consider a game of Kahoot entertainment. Please encourage those who are paid the big bucks to visit the town, the bars are awash with entertainers doing what they do, providing hard working holiday makers with some light hearted respite as they while away their time. What is more worrying is that if this is your first time at the hotel , you may think this standard of entertainment is the norm. What are you thinking of Flamingo Oasis??? In short, sack the entertainment team, those that cannot lead should just go, modernise the rooms and heat up the food and the hotel will return to a winning formula for decades ahead.
Hotel Flamingo Oasis respondió a esta reseña. Ver la respuesta.
Hi Jayne,Thank you for leaving your review regarding your recent stay at the Flamingo Oasis.Our guests feedback is of the utmost importance to us as a company as it helps us to improve and your comments have been sent to the hotel management. We are pleased that you had an overall good stay with us and that you were happy with the food, the friendly staff and the free upgrade to All Inclusive Premium for booking direct with MedPlaya. We are however very disappointed that you did not enjoy the entertainment offered.We try our best to offer something for everyone but we have unfortunately had to make changes due to the current situation.Your comments and suggestions have been sent to the head of the entertainment department. The Flamingo Oasis will undergo some refurbishment at the beginning of 2022 and we hope to get the opportunity to welcome you back to the hotel when it reopens. Kind regards,MedPlaya Hotels Benidorm
Jose Manuel Gonzalez Garcia dejó una reseña el 07/11/2021
Hotel de primera
Hotel muy bueno de calidad óptima súper recomendable
Hotel Flamingo Oasis respondió a esta reseña. Ver la respuesta.
Estimado José Manuel, Es alentador leer que nuestro hotel haya cumplido con todas sus expectativas. Muchas gracias por dejar su reseña. ¡Esperamos volver a verle de nuevo pronto! Saludos cordiales, Hoteles MedPlaya Benidorm