¿Qué dicen nuestros clientes?

LYNDA MCCABE dejó una reseña el 30/04/2023

Excellent hotel

Really great hotel. All inclusive club service was fantastic. Food was good bit of an odd layout and rooms were big and comfortable. Big balcony with great view. Balcony furniture needs upgraded from plastic. Rooftop pool and bar was outstanding. Should have a welcome pack in room to explain services.

Hotel Flamingo Oasis respondió a esta reseña.

Hi Lynda, We are pleased that you enjpyed your stay with us and that you were especially happy with the Club facilities. Thank you for posting your comments. We hope to get the opportunity to welcome you back to the Flamingo Oasis soon again.   Kind regards, MedPlaya Hotels Benidorm

P McFadden dejó una reseña el 29/04/2023

Flamingo benidorm

Found someones reading lens on a sofa so cleaning a bit hit and miss need a degree to workout the shower bath combo which is useless when you have,toilet flush broken. Was asked for fifteen euros to leave my car outsidefor less than 24hours used to be free,needless to say I moved just down the road for free.lifts are as slow as ever,pools open but no lifeguards,thought this was a legal requirement,due to capacity of the pool, more cost cutting I guess,along with the toilet roll,didnt know such a cheap standard was available

Hotel Flamingo Oasis respondió a esta reseña.

Hi, We are glad that you had an overall good stay with us although you feel that some aspects could improve. As per the information available prior to booking, the cost for parking is 15€ per day. There is also free parking on the streets near the hotel. The lifeguard works every day from 09:00-17:00 and we are very sorry if you did not see him in spite of him being around the outdoor pool and also the indoor pool.   Thank you for leaving your comments.   Kind regards, MedPlaya Hotels Benidorm

Michael Lewis dejó una reseña el 25/04/2023

Parking

The cost of parking at the hotel is outrageous it cost more to park at the hotel than it does at the airport in England. You have to add over 100e to the cost of your holiday. Being over 80 we use a car to get around.

Hotel Flamingo Oasis respondió a esta reseña.

Hi Michael, We are glad that you enjoyed your holiday at the Flamingo Oasis although we are sad that you were not happy with the parking price. The parking at the hotel is 15€ per day which is a very competitive price for the area, most hotels charge 16-20€ per day. There is also free parking in the area near the hotel so our guests have the option to look for parking elsewhere.   Thank you for leaving your comments.   We look forward to seeing you again.   Kind regards, MedPlaya Hotels Benidorm

Susan Robinson dejó una reseña el 19/04/2023

Very Spacious and Cleanliness

We have just returned from our favourite hotel, booking direct with MedPlaya. Only one disappointment initially as we all know requests cannot be guaranteed no matter how much the organisation know in advance. Perhaps I’m an awkward customer requesting only an even number room on a high floor with a bath. Not requesting a specific room number, I asked for floors 17 to 20 we got floor 15 not a problem but no bath tub. our son who travels with us is autistic and can’t get used to an odd number room with the beds opposite way. However, we got sorted in the end and were most grateful and so happy. The hotel is as good as ever, all staff working exceptionally hard for the benefit of the guests. Entertainment, we prefer the Piano Bar, and the various artists were all brilliant, kept us all in a happy mood with the music. There were a few quizzes in the show bar with other entertainment but looked good. Food, was good but the previous Friday evening gala was a little disappointing only with the presentation, otherwise food good. Please re-introduce hot rice pudding. The introduction of the rooftop bar and entertainment is a good idea, we went up and it was too cold but only April. This hotel is good for young couples, young families, mature couples and mature families. It caters for everyone. I would highly recommend and the new Premium board will be a further added bonus.

Hotel Flamingo Oasis respondió a esta reseña.

Hello Susan Thank you for choosing to return to stay with us once again at the Hotel Flamingo Oasis and for updating us on your recent visit.  We are pleased that once again you enjoyed another good holidays with us although you feel improvements could be made.  Your feedback is invaluable to us and we appreciate all of your comments.  Hopefully if we get to welcome you back again in the future we can try and change some of your opinions.  Kind Regards, MedPlaya Hotels Benidorm.

Maria Vanesa Fayos Tudela dejó una reseña el 18/04/2023

Vacaciones Pascua geniales!!

Hemos estado en el hotel del 110423 al 160423. Todo genial, buenas instalaciones para niños, hotel muy grande, buena comida, habitación grande con baño enorme. Lo único que no nos ha gustado es la animación porque como esta lleno de ingleses, es todo en inglés, lo repiten en español pero muy rápido. Repetiremos seguro. Gracias a todos por las vacaciones que hemos pasado, sobre todo a Arantxa que esta en el comedor.

Hotel Flamingo Oasis respondió a esta reseña.

Hola María Vanesa, Muchas gracias por compartir sus pensamientos con nosotros sobre su estancia en el Hotel Flamingo Oasis, la opinión de nuestros clientes es muy importante para nosotros ya que nos ayuda a mejorar. Nos alegramos que hayan pasado una estancia agradable con nosotros. Gracias por su confianza y será un placer poder darle nuevamente la bienvenida en su próxima visita a Benidorm. Saludos cordiales, Hoteles MedPlaya Benidorm

Amanda Thomson dejó una reseña el 13/04/2023

Flamingo oasis

Love this hotel and the facilities it has for families. However did leave things on balcony of room and hotel claimed there were not there. Really unhelpful when reported this to them.

Hotel Flamingo Oasis respondió a esta reseña.

Hi Amanda, We are glad that you had a pleasant stay with us at the Flamingo Oasis. Thank you for leaving your comments.   Kind regards, MedPlaya Hotels Benidorm

KENNETH LEMAIRE dejó una reseña el 13/04/2023

Can do better

Ive stayed here 4 times in last 12 months, the food has been the same menu over this period and needs looking at always repetitive, entertainment needs an increase in budget to have 2 outside acts on every evening, ppl sick of quizes karaoke and stupid games, ppl pay a lot of money to stay here and all I have heard is entertainment rubbish food repetitive which tbh is correct. I always book hotel through medplaya for the free upgraded drinks package but this is finishing soon as they are having a new concept of all-inc premium which costs a lot more, will I stay here again probably not until entertainment and food has changed so I think its time to move on to the next hotel.

Hotel Flamingo Oasis respondió a esta reseña.

Hi Kenneth, Thank you for taking the time to leave your feedback regarding your recent stay at the Flamingo Oasis. Our guests feedback is of the utmost importance to us and your comments have been sent to the hotel management. We are sorry to hear that the food and entertainment was not to your liking in spite of our efforts.   We do hope to get the opportunity to welcome you back to the Flamingo Oasis on future occasions.   Kind regards, MedPlaya Hotels Benidorm

KELLY MCCASH dejó una reseña el 11/04/2023

Honest feedback

Nice hotel but is only going to get worse! Not enough staff busy week last week April holidays pool bar suppose to be opened 11-4 only open 1pm to 4 causing queues at top bar. Toilets no toilet paper on many occasions and hygiene not great so not getting cleaned enough. Entertainment has to be the worst they really need to consider bringing in acts as this hotel can be a fantastic hotel if they would just sort this out .

Hotel Flamingo Oasis respondió a esta reseña.

Hi Kelly, Thank you for taking the time to share your views with us. We are pleased that you had an overall good stay although you feel that there are aspects that can improve. The cleaners clean the toilets in the public areas several times per day and we are sorry to hear that some guests left the toilets in a mess between the times of clenaing. We will forward this comment on to the housekeeper. The pool bar is officially open from May (weather permitting) but they will try to open it a few hours per day in April as an additional service to our guests and we are sorry if this caused any inconvenience.   Your feedback is important to us as a company and your comments have been sent to the hotel manager.   We hope to get the opportunity to welcome you back to Benidorm and to the MedPlaya Hotels.   Kind regards, MedPlaya Hotels Benidorm

Michael McQueenie dejó una reseña el 10/04/2023

spring break.

we had a good short break at your lovely hotel,the food was good ,meal times where well spread so no hurrying.The bar staff and drink choice was excellent and very friendly.Hotel staff where very helpful,this made for a very enjoyable holiday.thank you all.

Hotel Flamingo Oasis respondió a esta reseña.

Hi Michael, It's lovely to read that you had an enjoyable stay at the Flamingo Oasis and that you were very happy with the food and drink options available as well as with the friendly and helpful staff. Thank you for posting your comments.   Kind regards, MedPlaya Hotels Benidorm  

Maxine Corbett dejó una reseña el 04/04/2023

Lovely hotel

We have stayed here many times and cannot fault each time , lovely hotel , staff very helpful, good food will definitely be returning

Hotel Flamingo Oasis respondió a esta reseña.

Hi Maxine, Thank you very much for again choosing the Flamingo Oasis for your holiday. It's fantastic to read that you once again had a great stay with us and that you were happy with everything from the hotels facilities to the friendly staff and the choice of food on teh buffet. We look forward to welcoming you back again!   Kind regards, MedPlaya Hotels Benidorm

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