¿Qué dicen nuestros clientes?
IONUT ANGHELESCU dejó una reseña el 24/07/2018
Todo perfecto
Estuvimos 3 dias el hotel esta de maravilla,personal mui amable comida y la limpieza perfectas.Merece mas estrellas el hotel exceptanto los ingleses que son majoritarios esta mui bien el hotel...
Hotel Rio Park respondió a esta reseña. Ver la respuesta.
Hola IONUT Gracias por tomarse el tiempo a dejarnos una reseña sobre su estancia en el Hotel Rio Park. Nos algegra saber que tuvo una estancia agradable con nosotros. Esperemos darle la bienvenida de nuevo a Rio Park para futuras vacaciones en Benidorm. Saludos cordiales, Equipo de Relaciones Publicas MedPlaya
Annette Urquhart dejó una reseña el 21/07/2018
Rooms are better but....
We paid the extra for a club junior suite to give us more room as our son was 15 years old now. Rooms were lovely but only 4 coat hangers each. This is nowhere near enough. Cleaner we had not very good. I had left a cup which I had coffee and she didnt even wash up. Same thing happened the next day. I had to say to her to wash up and replenish. Food very repetitive. Did not see the upstairs bar staff smile at any time in my 11 night stay. Entertainment team excellent as always and I think it is down to this and the acts you provide that make people return. It is a great family holiday but now that my son is older and the entertainment does not appeal anymore I d ont think I would return as your prices are getting more expensive, and having a nice room does not justify the price you are asking for. Foam party brilliant but did not like the powder paint, no need for this at all.
Hotel Rio Park respondió a esta reseña. Ver la respuesta.
Hello Annette Thank you for taking the time to share your feedback with us regarding your holiday at the Hotel Rio Park. We are sorry to hear that some aspects did not meet with your expectations and we do appreciate all of your comments. Hopefully maybe in the future you will consider returning again. Kind Regards MedPlaya, Guest Relations Team
Ann Mcmaster dejó una reseña el 16/07/2018
Lovely
We had a lovely time
Hotel Rio Park respondió a esta reseña. Ver la respuesta.
Hello Ann We are delighted to hear that you had a lovely time during your recent stay at the Hotel Rio Park. Thank you for taking the time to share your review and we hope to see you again in the future. Kind Regards MedPlaya, Guest Relations Team
Carolyn Breslin Breslin dejó una reseña el 16/07/2018
Excellent
Had another great holiday here. Entertainment was great and good food choice but please do not put out hot plates to put salad items on. Rooms cleaned every day and staff we spoke to were all pleasant. We were disappointed not to get a pool view which we had requested and felt as we were returning customers that we should have got one.
Hotel Rio Park respondió a esta reseña. Ver la respuesta.
Hello Carolyn Thank you for choosing to return to stay with us at the Hotel Rio Park and for updating us on your latest visit. We are sorry to hear that you did not get a pool view when you arrived, the reception will always do all that they can to move anyone who is not happy. Hopefully despite this setback it will not deter you from returning again in the future. Kind Regards MedPlaya, Guest Relations Team
dorothy enderwick dejó una reseña el 11/07/2018
comments
i had a great time at the rio park the food was very good the rooms are lovely one little comment you could do with a holder in the shower for your toiletries
Hotel Rio Park respondió a esta reseña. Ver la respuesta.
Hello Dorothy We are delighted to hear that you had a great time with us at the Hotel Rio Park. Thank you for sharing your comments with us and we hope to see you again soon. Kind Regards MedPlaya, Guest Relations Team
gillian kirkwood dejó una reseña el 09/07/2018
Amazing Time
Have been going to this hotel for a very long time and every year we meet lots of lovely people from different locations from very different backgrounds and we always have a laugh and lots of fun together. Will be back again next year
Hotel Rio Park respondió a esta reseña. Ver la respuesta.
Hi Gillian, We are delighted that you once again had a great stay at the Rio Park. It's lovely to know that you meet new friends every time you stay with us! We hope to see you soon again! Kind regards, MedPlaya Guest Relations team
elizabeth bothwell dejó una reseña el 08/07/2018
friends short break
overall great hotel, all staff friendly hard working, food best ever had in over 20 yrs coming to Benidorm. lovely pools plenty sunbeds, great location for sea and bars restaurants. Will definately come again. Only complaint was allocated room 208 smelt musty as had damp wall from obvious previous bathroom flood, complained but no alternative room available. The hotel is in process of rooms update so am sure will be remedied in the near future. otherwise lovely break, lovely hotel and all lovely helpful hardworking staff.
Hotel Rio Park respondió a esta reseña. Ver la respuesta.
Hi Elizabeth, Thank you for sharing your views with us on your recent stay at the hotel Rio Park. It's very encouraging to know that you found the food to be the best you have had on a holiday in Benidorm! The Rio Park will be closed from January-beginning of June 2019 to refurbish the remaining rooms. Hopefully it won't be long before we see you again at the Rio Park! Kind regards, MedPlaya Guest Relations team
Jean Jones dejó una reseña el 07/07/2018
Great Hotel
Had another great holiday staying at Rio Park.
Hotel Rio Park respondió a esta reseña. Ver la respuesta.
Hi Jean, We are pleased that you enjoyed your stay at the Rio Park. We hope to see you again soon! Kind regards, MedPlaya Guest Relations team
Julie Long dejó una reseña el 01/07/2018
Rio park, excellent
Very comfortable, facilities good, staff very pleasant. Food choices excellent. Very good location.
Hotel Rio Park respondió a esta reseña. Ver la respuesta.
Hello Julie It is great to hear that you were pleased with all that the Hotel Rio Park has to offer. Many thanks for sharing your thoughts and feed back with us and we hope to see you again in the future. Kind Regards MedPlaya, Guest Relations Team
GARRY ABRAHAM dejó una reseña el 25/06/2018
good value
for what it cost us it is very cheap ,good for famillys ,have their own entertainment team ,varied choices of food . good staff , helpful the only down side for us is we have been to the hotel quite a few times never had a pool view . the hotel is being refurbished as well ,hope they change the chairs in the entertainment room
Hotel Rio Park respondió a esta reseña. Ver la respuesta.
Hello Garry Our aim at the Hotel Rio Park is to offer good value for money with a friendly service so we are pleased that you found that to be the case. Thank you for returning to stay with and we hope to see you again in the future. Kind Regards MedPlaya, Guest Relations Team