¿Qué dicen nuestros clientes?
COR DE BREE dejó una reseña el 25/11/2023
Goed verblijf, alles in de buurt
Het was de 1e keer dat we hier verbleven in dit hotel. Ontvangst in de ochtend was niet heel hartelijk passports in plaats van goedemorgen, welkom in ons hotel, zou ik van u de paspoort of ID kaart mogen hebben? Verder de standaard uitleg. Hotel geeft aan bewust met het milieu bezig te zijn, tot op zekere hoogte klopt dat. Wel heb ik als tip om waterhuishouding te verbeteren dit heeft betrekking op het douchen, waarschijnlijk geen thermostaat kraan, met regelmaat onder de douche uit moeten stappen omdat het water heel erg heet werd of na correctie weer juist koud, hierdoor gaat er onnodig kostbaar water verloren. Mogelijk ook door de hoogte kamer het was op de 7e verdieping. 2e Tip: pas de bedieninstructie aan van de unit om te verwarmen of te koelen, het was warm op de kamer de 1e nacht dus bediening op koelen gezet 18 graden, halverwege de nacht was het nog warmer. Navraag bij receptie blijkt dat er op seizoen alleen verwarming of koeling aanwezig is. Het lijkt erop dat dit 1 systeem is alleen kan koelen of verwarmen en niet beiden, de instructie op de kamer geeft hierover verwarring. Bedden zijn erg goed ik heb hier prima op geslapen. Kamers zijn goed stil er komt weinig geluid van buiten naar binnen toe ondanks dat je midden in het uitgaansgebied zit. Alles is in de buurt te vinden, uitgaansgelegenheden, eet gelegenheden, supermarkten. Strand is ongeveer 10 minuten lopen. Wat erg jammer was is dat er geen lunchpakket aan geboden word voor de mensen die vroeg voor 7 uur moeten vertrekken, hierdoor alleen brood met jam of chocopasta beschikbaar en de koffie, deze service miste we wel. Over het algemeen hebben we hier een goed verblijf gehad.
Hotel Riudor respondió a esta reseña. Ver la respuesta.
Geachte heer, Bedankt dat u uw opmerkingen bij ons achterlaat. We zijn blij dat het hotel over het algemeen aan uw verwachtingen voldeed. Uw opmerkingen zijn voor ons zeer waardevol, daarom nemen wij kennis van uw opmerkingen over de airconditioning van de kamers en de thermostaatkraan. Wij stellen uw opmerkingen over de locatie van het hotel op prijs en hopen u graag nog eens te mogen verwelkomen. Hartelijke groeten
JACKIE HANNAH dejó una reseña el 20/11/2023
Riudor hotel
Just back from fab week in Benidorm Hotel is fab but lacking in entertainment
Hotel Riudor respondió a esta reseña. Ver la respuesta.
Hello Jackie, thank you for sharing you thoughts regarding your latest stay with us at the Hotel Riudor. We are pleased that overall you enjoyed your week but you felt the entertainment was lack and we appreciate your feedback. We hope to see you again in the future. Kind Regards, MedPlaya Hotels Benidorm
JULIETTE EILEEN BARNETT dejó una reseña el 14/11/2023
Excellent hotel
Been staying here many years can’t fault anything Everything is great
Hotel Riudor respondió a esta reseña. Ver la respuesta.
Hello Juliette, thank you for choosing to return to stay with us once again at the Hotel Riudor. As returning guests we are delighted you enjoyed another great holiday with us and we appreciate all of your comments. We hope to be able to welcome you back again soon. Kind Regards, MedPlaya Hotels Benidorm
TRACY NILES dejó una reseña el 11/11/2023
Fantastic stay
Love staying in this hotel. The staff are very friendly, The hotel is at the heart of all the nightlife, We had no problems with our room and we received Clean towels every day Hotel is very clean throughout We will be returning AA++++
Hotel Riudor respondió a esta reseña. Ver la respuesta.
Hello Tracy "Fantastic stay" we are delighted that once again you enjoyed another good holiday with us at the Hotel Riudor. Thank you for taking a moment to share your comments with us, we look forward to welcoming you back again soon. Kind Regards, MedPlaya Hotels Benidorm
Nathan Buller dejó una reseña el 03/11/2023
Great hotel
Had a lovely stay here and will definitely be back the room was spotless the food was lovely and it was central to everything
Hotel Riudor respondió a esta reseña. Ver la respuesta.
Dear Nathan, thank you for sharing your feedback with us. We are delighted the hotel met your expectations. We really appreciated your words about the cleanliness, the food and the hotel's location. We look forward to welcome you again in our hotel. Best regards
Carol dejó una reseña el 02/11/2023
Excellent Hotel
This was our third time at this hotel ,excellent location , room was cleaned to high standard and all hotels standard of cleanliness is excellent, all staff were always polite and helpful. I was disappointed that the pool snack bar was closed during our stay and we had to go upstairs to main bar for drinks, food was a bit of a hit or a miss for us , nothing wrong with the food just not to our taste sometimes, entertainment was okay overall we enjoyed our stay as always and will Certainly be returning at some point, well done to all the staff
Hotel Riudor respondió a esta reseña. Ver la respuesta.
Good morning, Thank you for sharing your feedback. We are happy to know that you had a pleasant stay, and we appreciate your continued loyalty as a returning guest. We apologize for the temporary closure of the pool snack bar during your visit. We are glad to hear that the overall experience, cleanliness, and the friendly and helpful staff contributed positively to your stay. We look forward to hosting you again in the future. Thank you for choosing our hotel. Best regards
GARRY DONOGHUE dejó una reseña el 27/10/2023
Holiday
Once again a first class stay.room cleaned to a good standard food lovely as always,The staff are as good as any where we stayed before. Well done to every one.
Hotel Riudor respondió a esta reseña. Ver la respuesta.
Dear Garry, thank you very much for your comments. We are delighted that the hotel met your expectations. We really appreciated your comments about our staff. We hope to welcome you very soon. Best regards
RICHARD MAURICE OAKES dejó una reseña el 26/10/2023
Not value for money this time
First i would say this is the 5th time at this hotel as its location is perfect. On this visit i was not overly impressed with little things in the hotel. The food can be hit and miss but this time was ok we found something to eat most nights. The entertainment this time was shocking No afternoon entertainment but was advertised everyday. The entertainment guy did not speak English and just kept disappearing…. And the evening entertainment was again not as advertised and was only on for an hour or hour and half tops then they just played music so a total disappointment. We up graded to the premium package to have the better drinks only to find out that cans of carling, cans of koppenberg, bottles of cools and even bottles of water are not included in the premium package. The premium fridge with all the sandwich’s in was empty most times only to see anyone helping them selfs hence why it’s always empty. The rooms were very hot at night and the air con just drys out your throat but dont think it worked properly. Most of the staff where very nice just a shame that we paid a high price to go premium but got budget service. Would i go back again may be but will try other hotels first before booking this again . As i go to Benidorm 3-4 times a year its there loss. Advise to people looking at this hotel its in a great location just don’t expect to much .
Hotel Riudor respondió a esta reseña. Ver la respuesta.
Dear Richard, thank you for sharing your experience. It is great to hear that you appreciate the hotel's perfect location and the kindness of our staff. However, we are sorry to hear that your recent stay left you less impressed due to various issues. We have noted your comments about the premium package, entertainment, and the air conditioning. We appreciate your choice of our hotel and eagerly look forward to the opportunity of welcoming you back. Best regards
sandra stringfellow dejó una reseña el 26/10/2023
Excellent value for money
We have stayed in Benidorm many times, this is our first stay in the Riudor and it certainly won’t be the last! Very clean and comfortable- some of our party heard noise at night but in this prime location it’s expected- I however didn’t hear anything with the doors closed. The staff, in particular the reception staff on arrival were excellent - booking all of us in quickly . The food was ok, always something to eat. Thank you Riudor for our lovely stay!
Hotel Riudor respondió a esta reseña. Ver la respuesta.
Dear Sandra, Thank you for sharing your experience with us. We're delighted to hear that you had a great stay at Riudor. We appreciate your kind words about the cleanliness and comfort of the hotel. It s lovely to know that our reception staff made your check-in process smooth. We hope you will choose to stay with us again on your future visits to Benidorm! Best Regards
J Thompson dejó una reseña el 21/10/2023
1st time in Benidorm
Hotel is in a great location to restaurants, bars and beach. Plenty of seating areas away from pool, we loved sitting at the terrace having a drink in the sun. Food was decent and always found something to eat. Found the room slightly small but it had everything we needed for our stay. Bar and waiting staff are lovely, Overall we had a great stay
Hotel Riudor respondió a esta reseña. Ver la respuesta.
Dear Thompson, It is lovely to read that you had a great stay with us at the hotel Riudor. We are glad that you enjoyed the location and the food, we really appreciated your comments regarding our staff. Thank you for posting your feedback. We hope to get the opportunity to welcome you back to the Riudor in the near future. Kind regards